Madeleine Perrin (Zuber)

Experience

• 

  Uppsala University

  Nov 2013 - Oct 2014

  Student Representative at the Department of Economics
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  Föreningen Uppsalaekonomerna

  Jan 2014 - Dec 2014

  Vice President and President of the Education Committee
• 

  KPMG

  Nov 2014 - May 2015

  Bachelor Thesis Intern
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  SEB

  Jun 2016 - Aug 2016

  Summer Intern SEB LC&FI – Credit Research
• 

  Kayrros

  Jan 2018 - May 2019

  Marketing & Business Development
• 

  Aircall

  Jun 2019 - Feb 2023

  • Senior Customer Success Manager

    Jan 2022 - Feb 2023

  • Customer Success Manager - VIP Accounts Germany

    Jun 2019 - Dec 2021
• 

  Frontify

  Mar 2023 - now

  Senior Customer Success Manager - Enterprise Accounts DACH

  Frontify is a cloud-based brand management platform for creators and collaborators of brands, connecting everything (and everyone) important to the growth of your brand.We’re the brand for the people behind brands, on a journey to create a home where all brands can thrive – so that everyone can be a part of building beloved brands (including yours). The concept for Frontify began in 2012 when Roger Dudler was inspired to develop software that would simplify cross-team collaboration in branding projects. There was, and continues to be, a true passion for bringing businesses into the digital age with scalable, user-friendly, validating solutions for brands to excel at every turn. Driven by positive market feedback and well-known investors, Frontify was founded in 2013. Frontify has offices in Switzerland, the US, and the UK, but we tend to call home our base these days. Today over 9000 brands use Frontify in 100+ countries to empower 2.5 million users.As to my responsibilities at Frontify:• Managing post-sales relationships of DACH-Enterprise accounts.• Ensuring net revenue retention, and driving value realisation by supporting my clients to increase adoption and consumption. This is mainly done by helping them monitor and analyse KPI to take meaningful actions.• Advising on best practices that empower customers to maintain brand consistency, foster cross-team collaboration, and scale content creation Show less