Ashlin Marimuthu

Experience

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  Deloitte

  Oct 2011 - Jan 2014

  • Sage ERP X3 technical support consultant• Installation, administration and support of all Sage ERP X3 environments client environments.• Installation and setup of MS SQL 2008 and 2012.• MS-SQL support mainly pertaining to maintenance of the database, backups and disasterrecovery.• Third Party software installation and support such as Sage Alchemex, Sage EDM, SpindleProfessional 2012, Crystal Reports 2008 and Sage CRM.• Sage CRM systems administrator• Implement disaster recovery plans for Sage environments (SQL, Sage ERP X3) Mostrar menos • Helpdesk support - Providing support via all aspects such as Email, telephonic, walk in supportto end users and remote support.• 1st line IT hardware and software support• Assisting with IT assets tracking and stock taking weekly.• Printer support – Includes replacement of toner and paper.• Hardware setup of Nortel phones, assigning and reassigning of VOIP phones• Department billing using the PABX system.• Tape rotation of the backup server• Video and teleconferencing setups• Vodacom 3G support Mostrar menos

  • Senior Analyst

    Jan 2013 - Jan 2014

  • IT Intern

    Jan 2012 - Jan 2012

  • IT Rotation Technician

    Oct 2011 - Jan 2011
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  PKF International

  Jan 2015 - Jan 2016

  IT Support

  • Providing IT 1st and 2nd line support internally to PKF Durban as well as being an outsourcedIT technician to PKF clients. Includes both hardware and software.• IT networking support• Asset management• IT backups using Symantec backup exec software• Knowledge and experience with Novell Netware, Greatsoft, Caseware, Great Accounts,GroupWise.• Virtualization (Hyper-V and VMware) - Basic Experience• Server and system administration support

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  University of Zululand

  May 2016 - Sept 2023

  Technical Support

  • Internal 1st and 2nd line IT support both hardware and software.• System and server administration of all library systems and servers.• IT networking support• Asset management• Library webpage management using CMS (WordPress)• Health and Safety Representative• Providing technical expertise to the library and information services department.

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  Esri South Africa

  Oct 2023 - now

  IT/Geospatial Support Consultant