
Guilherme M.

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About me
Product Manager | Agile Coach | Professor | KMP I | Flight Levels | ITIL | ISO 20.000 I Master of Science
Education

Centro Universitário de Desenvolvimento do Centro Oeste
2014 - 2015Master of Business Administration (M.B.A.) Gestão de Sala de Aula em Nível Superior - Processos Educativos
Centro Universitário de Desenvolvimento do Centro Oeste
2009 - 2013Bacharelado em Sistema da Informação Information Technology
Universidade de Brasília
2018 - 2021Mestrado em Computação Aplicada Gestão de Riscos
ESAB - Escola Superior Aberta do Brasil
2013 - 2014Master of Business Administration (M.B.A.) Engenharia de Sistemas
Experience

Via Educação
Jun 2009 - Jan 2011Pedagogical Coordinator of a multidisciplinary team for information technology courses;Team of approximately 40 professionals across 15 educational units distributed throughout Brazil;Development of pedagogical materials and training for teachers and other collaborators Conducted classes in IT-related courses, covering topics such as programming, networking, cybersecurity, and software development.
Project Coordinato
Jan 2010 - Jan 2011IT teacher
Jun 2009 - Jan 2010

PSE2 - Provedor de Soluções E2
Jan 2011 - Jan 2013Systems AnalystAs a Systems Analyst at PSE2, I worked with clients in the Civil Engineering, Environmental Engineering, and Medical Engineering sectors to create high-impact software products tailored to the specific needs of each market, such as adaptive online ERPs.My focus was on gathering requirements aligned with client demands in software development, applying industry best practices such as RUP, UML, and SCRUM. I was responsible for system prototyping, process mapping using BPM techniques, and conducting business analysis in projects and systems, utilizing tools like Enterprise Architect, Axure, and BizAgi.I managed the software documentation process, including creating manuals and visual resources like videos related to the developed systems. I have experience with system implementation in collaboration with clients and proficiency in PL/SQL development, including the use of SQL.I also handled incident resolution in databases, creation of views, triggers, procedures, functions, and data administration in Oracle databases. Additionally, I developed reports using VBScript and Crystal Reports. Exibir menos

Modulo Security Solutions
Jan 2013 - Jan 2013GRC Project Consultant - Information Security Management SpecialistAs a GRC Project Consultant at Módulo Security Solution, I worked as a risk management specialist on large-scale Federal Government projects such as SISU, PROUNI, SISUTec, and PRONATec for the Ministry of Education, the improvement project of Ministry of Labor units, and risk management for the Ministry of Justice, among others.I focused on identifying and aligning client needs with the strategic goals for the effective implementation of GRC projects.I modeled business processes using BPMN notation to enhance the understanding of the client's scenario.I gained experience in contract auditing, risk management, and compliance with standards such as ISO 27001, ISO 27002, ISO 31000, and ISO 31001, along with best practices in service management and governance, including ITIL, ISO 20000, and COBIT.I applied methods and techniques for risk identification, analysis, evaluation, and treatment, using tools like Risk Manager, FMEA, Brainstorming, interviews, and SWOT analysis.I created risk analysis reports with tactical and strategic insights to demonstrate risks and threats, as well as recommendations for risk treatment, including Balanced Scorecard (BSC).I collaborated with clients to develop information security policies and operational procedures.I coordinated risk rooms and effectively monitored incidents and threats. Exibir menos

Stefanini
Jan 2013 - Jul 2014Business Requirements AnalystAs a Systems Analyst at Stefanini, I worked with the Federal Police client on large-scale projects such as the Foreign Registration System and the Controlled Chemical Products Control System, among others.I was responsible for requirements management and business modeling, using the BizAgi tool and best practices such as BPM and BPMN.I developed documentation artifacts for all phases of software development projects, including initiation, planning, execution, monitoring, control, and closure.I created Conceptual Projects, Traceability Matrices, Use Cases, and Screen Prototypes/Interfaces using the Axure tool.My responsibilities also included defining business rules, drafting system messages, performing domain modeling, conducting impact analysis for changes, and developing use case diagrams using the Enterprise Architect tool. Exibir menos

CTIS Tecnologia
Jul 2014 - Jan 2015Business SpecialistAs a Business Specialist at CTIS, I worked at the Ministry of Mines and Energy of the Federal Government, where we handled large-scale projects in the sector.My main responsibilities included:- Identifying stakeholder needs using agile requirements engineering techniques such as Lean Inception, Brainstorming, and Surveys.- Creating screen prototypes using Figma.- Managing the product backlog and Sprints using Kanban in Jira, which resulted in the generation of performance indicators like Burndown, WIP, and Cycle Time.- Specifying user stories and developing technical documentation for the development team.- Closely monitoring the team and their activities.- Supporting the development team in user story estimation through techniques such as Story Points and Planning Poker. Exibir menos

GT1 Tecnologia
Jan 2015 - Jan 2016Project ManagerAs a Project Coordinator at GT1, I worked with the Secretariat of Technology of the Federal District client, where I had the opportunity to deliver high-impact software products for the GDF (Government of the Federal District).I was involved in the elaboration, planning, and management of projects using the Scrum methodology. My role included assigning tasks to team members, monitoring results, and making decisions to ensure project success.I collaborated closely with the client and Product Owners (P.O.), conducting meetings with stakeholders to identify their needs and define the backlog. I presented team results to the technology management of the Secretariat, supported metrics, approval, and financial billing of the products generated.Additionally, I was responsible for accountability and monitoring project billing. I also handled technical interviews, hiring, and training of new employees. Exibir menos

Mirante Tecnologia
Jan 2016 - Jun 2021Squad Leader / Scrum MasterAgile Coach at Sicoob: My role was to promote and provide support for various methodologies and processes, including Inceptions, Scrum, Kanban, SAFe, metrics, indicators, OKRs, and others. The goal was to help everyone understand the theory, practices, rules, and underlying values of these methods within the organization. I led a Value Stream, disseminating knowledge about agility, metrics, leadership, and product management. I supported the Value Stream Manager (VSM) and Value Stream Owner (VSO) in managing indicators, team building, and achieving results.Squad Lead at Sicoob: I handled technical specifications for projects and modeled data for all systems using the enterprise architect tool. I also built queries for reports and system features in Oracle, DB2, and SQL Server databases, including views, procedures, functions, and TPLs. Additionally, I supported project metrics using the Analysis of Function Points (APF) to evaluate team performance and software development.Another responsibility was removing impediments that could affect squad performance, while also promoting learning about agile theories and practices among teams. I acted as a facilitator in large-scale agile software development projects, using the Scrum framework as a foundation. Whether leading Kanban or Scrum teams, I ensured coherence, work visibility, and the use of techniques and tools that contributed to value delivery. Furthermore, I assessed team performance, ensuring excellence in planning and execution relative to established goals. Exibir menos

Unyleya Educacional
Jan 2019 - nowContent Developer/Professor | Graduate SchoolEducational Content Development:- Production of educational videos in a professional studio and home studio, ensuring high-quality audio and video for an enhanced learning experience.- Creation of comprehensive educational materials, including handouts, books, exams, and exercises, with a focus on deepening students' knowledge in various areas of Information Technology.- Development of interactive and dynamic content for online courses, utilizing distance learning tools to maximize student participation and engagement.Teaching:- Conducting both in-person and online classes (synchronous and asynchronous), using diverse methodologies to meet the needs of different student profiles.- Adapting teaching strategies for distance learning (EAD) modalities, providing an effective and flexible learning experience.- Utilizing digital platforms for course management and student interaction, ensuring continuous and - personalized support.Research and Publications:- Development of academic and technical articles, contributing to the advancement of knowledge in the field of Information Technology.- Representing the institution in research forums, conferences, journals, and newspapers, promoting knowledge exchange and establishing collaborations with other institutions and researchers.- Active participation in research groups and collaborative projects, reinforcing the institution's role as a center of excellence in IT. Exibir menos

Gremora Consultoria
Jan 2021 - nowTechnology Consultant
CWI Software
Jun 2021 - Jun 2023Product Manager / Agility SpecialistProduct Manager at Porto Bank:- Managed financial products for eligibility analysis, credit, and fraud detection, focusing on vehicle financing, secured loans, and credit card loans.- Conducted discovery activities to identify market needs and innovative opportunities, managed the backlog, and facilitated refinement sessions, planning, and review ceremonies.- Developed data solutions for product indicators and performance tracking, and facilitated PI Planning to align product roadmaps with client vision.Product Specialist at BV Bank:- Served as Product Owner for the Flexcube team, leading innovation and enhancements for loan products using Oracle's Flexcube tool.- Conducted discovery activities, managed the backlog, facilitated refinement sessions, and led planning and review ceremonies.- Presented results to executives and defined MVPs for innovative product development.Agility Specialist at Via:- Led 4 squads within the Customer Success VSM, focusing on customer-centric strategies and results management.- Acted as a servant leader, supporting teams in removing impediments and promoting agile best practices across Squads, Tribes, and Journeys.- Facilitated operational, tactical, and strategic ceremonies, collaborated on business aspects like OKRs, KPIs, and ROI, and managed quality and performance metrics.- Mentored new Product Owners and Managers, and applied industry best practices such as KMM, Scrum, Flight Levels, SAFe, Design Sprint, and Design Thinking to drive effectiveness and innovation. Exibir menos

Estácio
Jan 2024 - nowProfessorContent teacher of information technology disciplines.

UniCEUB - Centro Universitário de Brasília
Jan 2024 - nowProfessor- Creation and Structuring of Educational Programs: Development and structuring of educational programs focused on technology areas such as Databases, Software Engineering, User Experience, and Data Mining, aligning market needs with academic principles.- Teaching Theoretical and Practical Classes: Delivery of both theoretical and practical lessons, utilizing active learning methodologies to engage students and promote the practical application of learned concepts.- Guidance and Mentorship: Providing individualized support to students, offering academic and professional guidance for project development, final papers, and entry into the job market.- Development of Educational Materials: Creation of handouts, slides, exercises, and other educational resources to facilitate student learning.- Educational Technologies: Use of distance learning platforms and online collaboration tools to manage academic activities and interact with students.- Interdisciplinary Collaboration: Working closely with other IT areas to integrate knowledge and practices, offering students a comprehensive and multidisciplinary education.- Continuous Learning: Participation in continuing education courses, workshops, and seminars to stay updated with trends and innovations in the field of Information Technology. Exibir menos
Licenses & Certifications

Scrum Foundation Professional Certificate
CertiProfJan 2020
ISO/IEC 20000 SGS
EXINJan 2013
Flight Levels Systems Architecture
Flight Levels AcademyJun 2022
ITIL V3
EXINJul 2013
KSD/KMP I
Kanban UniversityJan 2021
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