Rafael Pabon

Experience

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  IBM

  Jan 1984 - Jan 1988

  Sold complex communications and networking solutions to global financial services and insurance firms. Maintained large account client relationships. Represented IBM at industry events. Supervised customer installation and implementation teams. • Sold 200% of assigned quota. • Received Branch Manager's Award. Global project manager responsible for requirements analysis, product development, and manufacturing processes for mainframe communications controller products. Coordinated work of US and European vendors to adapt sophisticated military industry design and manufacturing techniques to enhance product features and reduce costs for private industry. • Reduced product test time by 50% in product manufacturing line. • Received IBM Quality Award.

  • Sales Engineer - Financial Services

    Jan 1986 - Jan 1988

  • Systems Engineer - Communications and Networking

    Jan 1984 - Jan 1986
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  JP Morgan

  Jan 1988 - Jan 1990

  Strategic Systems Officer

  Member of Strategic Programs Management Group. Led a team to evaluate and select network infrastructure hardware and software systems and set global LAN/WAN architecture policies. Developed a seminar series to educate senior executives on the latest leading edge communications technologies and the business benefits for their units.

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  Barra

  Jan 1992 - Jan 1994

  East Coast Sales Manager and Consultant – Fixed Income

  Sold portfolio risk and performance management analytics software and consulting services to money managers, sponsors and brokerage firms. Performed customized multi-factor model analyses of domestic and global fixed income securities, including CMO's and other derivatives. Planned and implemented marketing programs, and ran client conferences and training sessions. • Launched and managed New York City sales office.• Increased product and service sales to major financial institutions by over 100%. Show less

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  Sherman Hill Group LLC

  Jan 1995 - now

  Engagements include: • Assessed enterprise-wide strategic business intelligence initiative for the CEO of a multi-billion dollar healthcare provider. Evaluated: systems design; current-state architecture (hardware, software and security); budgeting; organizational and operating environment; project governance and scoping; and vendor management. Provided evaluation framework, alternatives and cost/benefit trade-offs. Subsequently, selected by CEO as acting CIO to oversee transition to more effective enterprise systems. • For a large regulated public energy utility, outlined a go-forward action plan to elevate IT value and data governance standards as part of an organizational assessment team. Recommended strategic framework to strengthen data analytics, centralize business rules and optimize capital allocation. Separately, analyzed modernization options for a proprietary legacy application that had reached end of life due to obsolete programming. Led sessions with leaders and staff to evaluate vendor proposals, costs and operational risks. Compiled decision metrics and recommendations for the CIO. • Member of an M&A integration team for a billion-dollar merger in the gaming industry. Participated in cross-company MIS strategy meetings during pre-closing period to assess synergy opportunities. Analyzed technology assets, personnel and cost centers. Advised executives on viability of proposed ERP (enterprise resource planning) program. • As CTO of Facebook social gaming start-up based on live sporting events, architected a cloud computing infrastructure to minimize cost and time-to-market while ensuring scalability and adaptability. Analyzed make vs. buy decision for custom computational engine. Oversaw open source software development through Beta rollout. Designed on-demand server provisioning with managed service provider. Show less For the president of a wealth management unit at a top three global brokerage firm, led five-years of strategic systems, operational and compliance initiatives. Coordinated over 150 team members across trust administration, data center and IT functions. Launched SaaS, enterprise portal, CRM and workflow applications nationwide. New enterprise application architecture and networking infrastructure increased margins and enabled higher-end client services.• Portfolio Accounting, Network and Client Statement Outsourcing. Led first mission-critical outsourcing program from business case analysis to final cutover. Managed all vendor relationships: negotiated contract terms, service level agreements and pricing for software, services and data feeds. Oversaw Internet Protocol (IP) network rollout. Reduced annual costs by 45% while complying with banking and securities regulations.• Compliance and Risk Mitigation Programs. Evaluated business and operational impact of regulatory changes, corporate strategies, and vendor product releases. Led IT section of 14 successful corporate, SEC, OCC, OTS, FFIEC audits and raised divisional ratings. Coordinated team of legal, compliance, IT, and outsourced services providers to respond to directives. Designed and implemented new systems, roles and processes. Led internal and vendor disaster recovery tests.• Regulatory Response. Designed rules-based system to comply with SEC mandate to disclose analyst ratings for equity holdings on client statements. Oversaw cost-effective solution which provided flexibility for evolving regulatory, operational and technical requirements. Integrated Reuters and internal feeds to create data warehouse and generate disclosures at run time.• Bank Consolidation. Integrated financial and operational systems for internal merger of two chartered banks into a single entity. Supervised data validation, software conversions and systems testing. Eliminated process duplication and reduced costs. Show less Business Software Design and Implementation• Business Intelligence Platform. Developed SaaS shareholder services application at a premier financial firm. Enabled subscription-based premium services and customized data analytics products. Reduced processing time by over 85%.• Financial Data and Knowledge Management. Built corporate reporting system for the Treasurer of Fortune 500 manufacturer to roll-up financial data, share documents and distribute business tools across subsidiaries. Replaced complex manual process with real-time data reporting.• Software Integration and Data Warehouse. Integrated employee stock options tracking software with Intranet and legacy systems for CFO of Fortune 500 manufacturer. Developed application to manage multi-currency data. Reduced costs and transaction errors. Increased SEC compliance reporting accuracy.Financial Products and Online Services• Product launch for Financial Data Service. Led product plan to transition stock market analysis software to real-time B2B online service. Expanded global markets and revenue streams. Reduced processing time by over 2000 hours per month. • Syndicated Loan Trading System. Oversaw build out of global auction-based trading system from conception to launch. Led technical presentations to brokerage firms. • Global Sales and Marketing Portal. Developed portal enabling customers to research and order products for a South American industrial supplier. Increased global sales by 45% and reduced customer acquisition costs. Due Diligence and Interim Management • Technical Advisor for $100M+ Early-Stage Venture Capital Fund. Validated technology and operational models on potential investments and portfolio companies. • Start-up CTO. Directed market positioning, negotiated joint ventures and structured licensing agreements for an online securities trading system. • Due Diligence. Evaluated acquisition targets, strategic fit for wireless division of a NASDAQ telecommunications company. Show less

  • Turnaround CIO and Business Technology Consultant

    Jan 2007 - now

  • Acting CTO, top three brokerage firm

    Jan 2002 - Jan 2007

  • Business Technology Consultant

    Jan 1995 - Jan 2002