Monserrat Silva

Experience

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  Centro de Orientación Psicológica

  Aug 2017 - Jul 2018

  Practicante Psicología Forense

  Desarrollo e impartición de talleres preventivos y psicoeducativos, así como, investigaciones en el área de Psicología Forense

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  FISCALÍA GENERAL DEL ESTADO

  Aug 2017 - Dec 2017

  Practicante área de Psicología

  Participación en la selección de personal para Policía investigadora, Ministerio Público y Perito.

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  Centro de Justicia para las Mujeres del Estado de San Luis Potosí

  Jan 2018 - Aug 2018

  Practicante en área de Psicología

  Se llevaban a cabo actividades como entrevistas, manejo de expedientes y desarrollo e impartición de talleres preventivos y psicoeducativos

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  Universidad Autónoma de San Luis Potosí

  Aug 2018 - Jul 2019

  Practicante en Investigación en Salud Mental y Calidad de vida

  Desarrollo del curso psicoeducativo “Te cuido cuidándome” en la asociación Ingenium San Luis A. C. y en la asociación Sin Miedo Es Más Fácil A. C.; producción de la “Campaña en pro de la Salud Mental”; investigación de calidad de vida y salud mental.

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  Subprocuraduría especializada en atención a delitos sexuales, contra la familia y grupos vulnerables

  Oct 2018 - Feb 2019

  Estudiante en prácticas
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  ACCIONA

  Aug 2020 - May 2022

  •Managed Human Resources department at the International Airport in Puerto Vallarta (GAP), overseeing a team of 100 employees and a recruitment team of 2 members.•Managed pre-payroll activities, KPI tracking, audits, invoicing support, company cost analysis, training programs, recruitment processes, and personnel entry and termination procedures.•Led organizational development initiatives, uniform management, Environmental, Health, and Safety (EHS) protocols, and supplier relationships.•Achieved rapid project startup within one month with full staffing, including the establishment of the HR department and implementation of systems, KPIs, and performance evaluations.•Conducted data extraction from Workday, CTI, and SIGA systems, processed and analyzed data in Excel, generating monthly reports to ensure 100% vacancy coverage and optimize HR response times.•Managed CV reviews, interview scheduling, and recruitment processes across multiple platforms, ensuring monthly zero vacancies and streamlining recruitment procedures.•Led the implementation and development of training programs, maintaining a comprehensive training record and achieving KPI compliance.•Managed HR systems and databases, ensuring data accuracy and process quality, and addressing internal, external, and client audits.•Conducted monthly meetings with the Quality and Safety & Health departments, and bi-annual meetings with operational departments, aligning goals and addressing improvement areas collaboratively. Show less •Identified departmental improvement areas and supported decision-making processes through data analysis.•Conducted employee surveys, collected and processed data in Excel, resulting in reduced absenteeism and turnover after addressing common solvable factors.•Implemented surveys using Google Forms, analyzed and processed information in Google Forms and Excel, leading to the implementation of punctuality, attendance, and productivity bonuses.•Administered performance evaluations, processed data in Excel, and facilitated professional and economic growth opportunities for employees.•Designed and executed an internal training plan, national protocols, and a comprehensive retention plan, leading to enhanced employee engagement and satisfaction. Show less

  • Human Resources Lead

    Aug 2021 - May 2022

  • Human Resources Generalist

    Feb 2021 - Aug 2021

  • Human Resources Assistant

    Aug 2020 - Feb 2021
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  Totum Talent

  Jan 2022 - Jan 2023

  Talent Acquisition Consultant

  •Conducted recruitment for middle and senior management positions nationwide as part of a project with Danfoss, utilizing Recruitment 4.0 and Active Recruitment methodologies.•Searched for candidates on platforms such as Computrabajo, Indeed, OCC, and LinkedIn Recruiter.•Managed candidate profiles in Viterbit and monitored the recruitment process on Monday.•Achieved the goal of submitting 3 candidate profiles daily to the client. Ensured 100%vacancy coverage by project completion.•Extracted, analyzed, and processed data using Viterbit, Monday, and Excel. Conducted daily internal audits and weekly client audits Show less

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  Niuko Consultores SC

  Jan 2023 - Jan 2024

  Human Resources Leader

  •Oversaw the HR department, managing a team of 100 employees across offices in San Luis and Querétaro.•Spearheaded the creation of the HR department, establishing policies and procedures for training, recruitment, selection, onboarding, and offboarding processes.•Achieved optimization of the recruitment process, reducing the time to fill open positions from 2 months to 18 days. Implemented streamlined processes, formats, and databases for efficient information management.•Implemented a Medical Expense Insurance policy and KPIs (training, turnover, recruitment, job portals efficiency, and recruitment sources).•Processed and analyzed data using Monday and Excel, generating monthly reports to identify departmental improvement areas and facilitate decision-making processes.•Conducted employee surveys using Google Forms, collected and processed data in Monday, Excel, and Google Forms.•Recruited across various platforms including Computrabajo, Indeed, OCC, Social Media, University job portals, and LinkedIn. Show less

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  Generation México

  Aug 2024 - now

  Employability mentor | Career Coach