Colin McCrory

Experience

• 

  Vodafone

  Oct 2006 - Apr 2011

  Customer Service, Collections advisor & Retail Sales Exec

  Inbound customer service contact centre. Outbound collections advisor. Retail sales executive achieving numerous KPI’s as well as customer service to both new & existing customers.

• 

  Virgin Media

  Apr 2011 - Oct 2021

  Sales Team Leader within a top performing retail store. Duties ranging from people managing, delivering on numerous targets & assisting the store manager in all aspects of a retail store. Consistently achieving a range of key KPI’s. Increasing numbers on a YOY basis. Delivering great customer service to new & existing customer base. Assisting the store manager & Sales Team Leader. Retail sales executive selling to both New & existing mobile & media customers. Providing great customer service & creating sales from service queries.

  • Regional Account Executive

    Feb 2020 - Oct 2021

  • Sales Team Leader

    Feb 2016 - Feb 2020

  • Senior Sales Executive

    Feb 2014 - Feb 2016

  • Sales Executive

    Apr 2011 - Feb 2014
• 

  Fibrus

  Feb 2022 - Jan 2024

  A strategic role within an expanding sales team. Leading the desk, 3rd Party & retentionteams to drive and grow performance.

  • Sales Campaign Manager

    May 2023 - Jan 2024

  • National sales account team leader (b2b)

    Jun 2022 - May 2023

  • Sales

    Feb 2022 - Jun 2022
• 

  Wildanet

  Jan 2024 - now

  Senior Sales Manager - Retention, VAS & Partnerships