Lucy Hart

Lucy Hart

Shop Assistant

Followers of Lucy Hart848 followers
location of Lucy HartBristol, England, United Kingdom

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  • Timeline

  • About me

    Head of Product

  • Education

    • Guildford High School, UK

      2004 - 2011

      4 A* A Levels: French, Spanish, English Literature and Theatre Studies10 A* GCSEs

    • Tomsk State University

      2013 - 2013
      Russian Language Certificate Russian Language and Literature

      Activities and Societies: English classes for Russian students One term studying Russian language and interacting with students as part of Year Abroad Study

    • University of Durham, St John's College

      2011 - 2015
      Bachelor’s Degree Modern Languages (French and Russian) 2.1
  • Experience

    • Monsoon Accessorize

      Jun 2010 - May 2011
      Shop Assistant
    • M&C Saatchi

      Jul 2011 - Jul 2011
      Advertising Intern
    • The Concerto Group

      Jul 2012 - Jul 2012
      VIP Bar Manager
    • Content Boost

      Jan 2013 - Jun 2013
      Freelance Writer
    • Cohn & Wolfe

      Jan 2014 - Jun 2014
      Communications Intern

      Cohn & Wolfe is a PR company. I worked with clients in the aviation sector such as British Airways, CFM International and NetJets.

    • Jellyfish

      Aug 2015 - Jul 2018

      Quill Content (now Jellyfish) is a content production company. While managing our existing web app, I brought our content production platform for ecommerce businesses from conception to launch. It now automates production and quality control processes for a global network of over 3,000 freelancers, creating 400+ words per minute in 40 languages. I supervised the creation of effective digital content by teams of up to 120 freelance content creators across 12 languages. The key focus of the role was maintaining excellent editorial quality at speed and scale. My clients included Farfetch, Louis Vuitton, Thomas Cook, and Boden. I worked closely with the engineering team, facilitating my move into Product. Supervising large teams of writers and editors, scheduling work and monitoring quality, as well as becoming the team's fastest editor on our major client

      • Product Manager

        Jan 2017 - Jul 2018
      • Production Editor

        Dec 2015 - Jul 2017
      • Editorial Manager

        Aug 2015 - Nov 2015
    • SuperCarers

      Jul 2018 - Jun 2019
      Product Manager

      SuperCarers is a managed marketplace platform connecting those seeking care with self-employed carers. I managed the SuperCarers web app and carried out wider business analysis, investigating how to optimise the platform’s liquidity and improve our overall service based on user insights, competitor research and data analysis.

    • Feisty

      Jul 2019 - Aug 2019
      Interim Head of Product

      TalentPool (now Feisty) is a managed marketplace platform connecting graduates with job opportunities. I supported the design and development team to set up product management best practices.

    • TPXimpact

      Aug 2019 - Aug 2021

      Foundry4 (now TPXimpact) is a product, technology & data company. I led multidisciplinary squads to deliver digital programmes for public sector clients. Clients included:- Department for Digital, Culture, Media and Sport (DCMS)- Department for Business, Energy and Industrial Strategy (BEIS)- Department for Education (DfE)- Competition and Markets Authority (CMA)- Food Standards Agency (FSA) - British Red Cross

      • Senior Product Manager

        Jan 2021 - Aug 2021
      • Product Manager

        Aug 2019 - Jan 2021
    • Zencargo

      May 2022 - now

      I support the leadership team developing our operational strategy and delivering special and cross-functional projects. - Designed and communicated 2024 strategy to business- Delivered substantial gains in P&L accuracy Zencargo is a digital freight forwarder. Our product looks to model our customers' supply chains, in order to provide them with the visibility and decision making information that can make it their competitive advantage. I lead an experience team focused this year on how we cost & bill shipments.- Awarded 'Values in Action' prize- Nominated for 'True Blue' prize

      • Head of Product

        Nov 2024 - now
      • Head of Business Operations Strategy

        Sept 2023 - Dec 2024
      • Senior Product Manager

        May 2022 - Dec 2024
  • Licenses & Certifications

    • Professional Scrum Master I (PSM I)

      Scrum.org
      May 2020
  • Volunteer Experience

    • Contributing Writer

      Issued by Breakthrough Social Enterprise on Nov 2022
      Breakthrough Social EnterpriseAssociated with Lucy Hart
    • Charity Shop Sales Assistant

      Issued by Phyllis Tuckwell Hospice Care on Jan 2008
      Phyllis Tuckwell Hospice CareAssociated with Lucy Hart
    • St John's College DUCK Representative

      Issued by DUCK (Durham University Charities Kommittee) on Jan 2013
      DUCK (Durham University Charities Kommittee)Associated with Lucy Hart