Kunjan Mehta

Experience

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  Enlightenment99 Software Consultant Pvt. Ltd.

  Aug 2010 - Jun 2011

  Talent Acquisition Specialist

  • Converse with client regarding the openings.• Find suitable candidate for the opening.• Conduct telephonic interview with a candidate for opening.• Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.Reporting to: Team Leader

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  Tata Consultancy Services

  Jun 2011 - Feb 2012

  Process Associate

  • Classification of Advertisements of US, Canada & Mexico on Internet.• QC of top 500 Advertisement’s impartation of Classification.• Compiling reports on team’s performance.• Problem resolution of team for classification of Advertisements.• Recommendations for process development based on customer feedback and analysis of the same.Reporting to: Team Leader.

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  InSync Healthcare Solutions

  Apr 2012 - Apr 2015

  Process Specialist

  • Utilizes a combination of product knowledge, knowledge of compensation practices and project management skills to ensure a quality implementation experience for the client from Health Care domain.• Proactively contacts clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery.• Consistently executes implementation process and methodology.• Oversees accurate, timely and successful achievement of milestones through entire EMR/EHR implementation cycle.• Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented in accordance with company standards and policies.• Ensures timely internal communication to Sales, Implementation Management, Implementation team members and external communication to clients, client implementation team or other 3rd parties.• Effectively manages assigned business through internal systems. Documents client interactions.• Escalates any adjusted client time frames.• Seeks client feedback on the products and service to ensure a quality implementation experience for the client.• Handling multiple projects at the same time with exceeding client’s expectation and receiving over whelming feedback from management for out standing performance.Reporting to: Implementation Director. Show less

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  INTIVIA INFORMATICS INDIA PRIVATE LIMITED

  Apr 2012 - Nov 2012

  Process Associate

  • Creating, Enhancing and desiging database in respect of speciality.• Setup and configuration of New Accounts• Creating ASP and Server based accounts.• Implementation of Clinical Contenet in relation to speciality.• Conversion of paper forms into electronic• Creating custom clinical forms• Macros Configuration• Catagorising preset features of PM/Billing Accounts• Escalate issues, bugs and errors to development team as in required.• Working closely with Product Development Team to enahance and create new features in the product.Reporting to: Imeplementation Director. Show less

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  IPatientCare, Inc.

  Apr 2015 - Jan 2018

  Sr. Application Specialist

  Product Expertise and Knowledge: Leveraging my understanding of healthcare products and remuneration policies, along with project management techniques, I provide excellent application support to healthcare industry clients.Proactive Client Communication: I maintain regular communication with clients throughout the implementation process to ensure their comfort levels are met, demonstrating a proactive approach and prompt attention to client requirements.Utilization of Tools and Technology: Employing standardized tools and technology, I ensure efficient delivery of solutions, highlighting a dedication to effective implementation techniques.Execution of Implementation: I apply implementation processes consistently and reliably, ensuring a systematic and efficient approach to implementation.Milestone Achievement: Throughout the EMR/EHR implementation cycle, I oversee milestone achievement to ensure precise, timely, and successful outcomes, serving as a primary method for monitoring performance and goal attainment.Project Planning and Documentation: Actively involved in organizing projects and assisting team members, I maintain up-to-date orders and record client interactions in compliance with business standards, fostering transparency and compliance.Managing Multiple Projects: Demonstrating proficiency in managing multiple projects concurrently, I consistently deliver exceptional results, showcasing a history of outstanding achievement and strong multitasking abilities. Show less

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  Integrity Healthcare Solutions Pvt Ltd

  Jan 2018 - Mar 2023

  Sr. Implementation Specialist

  ● Proactive Client Contact: In an attempt to determine the satisfaction of clients and to ensure sure they are satisfied with the services rendered, I have proactively reached out to customers. This probably entails getting feedback and communicating on a frequent basis.● Using Tools and Technology: In order to facilitate the availability of solutions, I have made efficient use of standardized tools and technologies. This implies that I should rely on systems and software to make reporting and processes more efficient.● Milestone Achievement: One of my responsibilities is making sure that, during the duration of the CPC+ PCF and MIPS reporting periods, milestones are met precisely and on schedule. This could entail monitoring development and resolving any problems that may come up.● Project Management and Planning: I have assisted with CPC+, PCF, and MIPS reporting project planning and facilitation. This entails keeping correct records and abiding by the rules and regulations of the governing body.● Effective Communication: Emphasis the importance of timely internal and external communication. Communication between sales, implementation management, the CPC+, PCF and MIPS team, client implementation teams, and other partners are all included in discussion.● Support for Alternative Payment Models (APMs): In addition to CPC+, PCF, and MIPS, I also offer assistance with other alternative payment models (APMs). Helping clients navigate and apply these models to maximize their utilization of healthcare services is part of engagement.● EHR System Knowledge: I have experience with a number of Electronic Health Record (EHR) systems, including Epic, Cerner, NextGen, Practise Fusion, Meditab, and eClinicalWorks. This suggests that I am acquainted with several platforms for healthcare software. Show less

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  MyOffice Answer India PVT. LTD.

  Mar 2023 - Jun 2023

  Implementation Manager

  ● Blended product knowledge, understanding in compensation practices, and project management skills to guarantee outstanding implementations for clients in the healthcare sector.● Actively supported customer satisfaction by using technology and standardized tools to deliver solutions during the implementation phase.● Carried out the implementation strategy and process with reliability, assuring the projects' success.

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  Adani Enterprises Limited

  May 2024 - now

  Deputy Manager Special Projects