Sergio Quiroz Lopez

Experience

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  US Army

  May 2000 - May 2007

  Sergeant

  • Supervised soldiers during deployment to Iraq 2005.• Coordinated the transportation of supplies to different organizations• Conducted supply missions to forward operating bases in Iraq,• Was selected to be part of the IMBED team that trained Iraqi security forces.• Trained and provided monthly performance reports to staff.• Supervised the proper maintenance of all equipment assigned to my staff.• Used military Grid system to read maps and plan routes.• Used GPS tracking technology to communicate possible threats. • Communicated with locals, and Iraqi Army forces using the aide of an interpreter.• Conducted live fire exercises, with Staff and Iraqi Army Forces.• Set up security check points with Iraqi Army Forces Show less

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  Arizona Department of Corrections

  Sept 2008 - Jan 2011

  Corrections Officer II

  • Provide security and guidance to inmates, and coordinated movement.• Maintained security in level 4 high security close custody institution.• Responded to emergency situations in a professional and secure manner.• Conducted daily accountability checks of all inmates under my custody.• Worked a main control room and accounted for all equipment and staff.• Searched inmates, staff and civilians for illegal contraband.• Escorted inmates to hospital visits under armed guard.• Provided safety violation reports to supervisors and possible solutions.• Coordinated with emergency personnel, fire fighters and paramedics when emergency situations occurred. Show less

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  Loma linda VA hospital

  Mar 2014 - Dec 2014

  Information Technology Analyst (Paid work experience)

  Troubleshoot and Fix Network, Hardware and software issues, to include replacing (RAM) Checking to make sure the PC is Connected and able to authenticate to the Domain. Making sure software has adequate drivers. Updating inventory in Vista and accounting for Computers, Monitors, and printers. Use Remedy ticketing system to identify and locate users that are having problems with their computer, printer, and Network connectivity. Help Users with their Outlook, either locating, or archiving their files. Setting up Brand new workstations and installing all peripheral devices. Checking the service bay to make sure a particular drop is properly connected to the right port on a switch and then checking to make sure the port is active on a cisco switch. Editing the registry to properly delete files and drives to prevent conflict between devices. Troubleshoot network printers. Troubleshoot computer on wheels (COW) systems for connectivity and hardware problems. Helped senior IT staff with installing and wiring Cisco Switches. Helped users with display configuration preferences (Dual monitors) Helped Senior IT staff with Imaging and deploying new machines. Show less

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  Integrated Building Maintenance

  Jan 2015 - Apr 2016

  IT Field Technician

  Troubleshoot, Diagnose and replace Computer systems for Samsung Experience Kiosks at retail stores. Ensure all devices are compliant with plan-o-gram Troubleshoot, and replace hot spot routers for Virtual Host for the Samsung experience Kiosk. Diagnose, troubleshoot and replace malfunctioning Samsung Galaxy Phones from Kiosks. Replace malfunctioning security hardware for Samsung phones. Replace UPS backup batteries

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  OvationCXM

  Jan 2016 - now

  IT Field Technician

  Install Clover POS (Point of sale) in the Rose Bowl over (300 units.) Install Cake, Telech, Touch Bistro, Square, POS systems. Troubleshoot Network connectivity. Install and make CAT5 cabling and verifying connectivity. Trace cable with toner and Verify cable is working. Install Network Printers and set static IP addresses for them. Used Proprietary software to set static IPs on printers. Used command prompt to analyze network Configurations. Tested Samsung Applications on retail locations (Samsung Pay) Installed over 200 Clover devices in the Honda Center in Anaheim. Installed Switches, routers, receipt and kitchen printers. Installed firewall devices in hotels, tested connectivity and verified IP addressing for all users. Show less

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  Cal Tech Services Inc

  Jan 2019 - now

  Field IT Technician