Priyank Mehta

Experience

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  NetEdge Computing Solutions Pvt. Ltd.

  Oct 2007 - Mar 2008

  Management Trainee Sales

   Skilled in improving customer retention levels within highly competitive markets. Responsible for the funnel generation, sales cycle, creating business opportunities, proposal making and negotiations. Understanding the pain points and offering new propositions and solutions exhibiting the value add from NetEdge Computing.  Sales of e-Commerce Solutions. To handle after sales service.

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  Olive e-Business Pvt. Ltd.

  Mar 2008 - May 2009

  Account Manager

   Promote Olive’s reputation by ensuring client satisfaction and successful client relationship management. Complete responsibility of Project at all stages, from Project initiation till sign off, ensure all commercial terms are settled.  Ensure contractual obligations and performance commitments are met. Project requirements gathering including site map creation, content, design requirements, integration method, etc.  Bridging Gap between internal teams and client. Plans, organizes, monitors and mobilizes resources to ensure client satisfaction. Responsible for monitoring project status from project Managers, reporting status to clients and alerting clients on any issues or problems which may affect delivery or cost. Responsible to identify and achieve Project Milestones and foresee any Hurdles/issues that may arise. Responsible for project delivery to client for UAT, final delivery, live launch and seeking client sign off.  Liaising with external agencies where required.  Arrange and Conduct Client face to face meeting, call and IM. Show less

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  SynapseIndia

  May 2009 - Apr 2016

  Customer Accounts Manager

   Promote SynapseIndia’s reputation by ensuring client satisfaction and successful client relationship management. Sharing responsibility of various departments Projects at all stages, from Project initiation till sign off, ensure all commercial terms are settled.  Ensure contractual obligations and performance commitments are met. Project requirements gathering including site map creation, content, design requirements, integration method, etc.  Bridging Gap between internal teams and client so majorly involved in the internal and external communication. Plans, organizes, monitors and mobilizes resources to ensure client satisfaction. Responsible for monitoring project status from project Managers, reporting status to clients and alerting clients on any issues or problems which may affect delivery or cost. Responsible to identify and achieve Project Milestones and foresee any Hurdles/issues that may arise. Responsible for project delivery to client for UAT, final delivery, live launch, Application publishing to corresponding Market and seeking client sign off.  Responsible to check the project delivery based on the company’s defined processes and practices. Responsible to minimize the forecasted escalations if any by taking the necessary steps within the time. Responsible to handle the escalations if occurred internally or externally during the project development process. Acting as a single point of contact for the escalations on the ongoing departmental projects. Understand and assess how the occurred issue can affects the customer and Project.  Accordingly think for the viable solutions with the internal technical team that can be placed to handle the case wisely. Discuss the case and Solution with client and document it with the Customer Contact. Liaising with external agencies where required.  Arrange and Conduct Client call, conference call, screen sharing sessions, IM as required. Show less

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  Wildnet Technologies

  May 2016 - Sept 2019

  Project Manager

  Promote Wildnet Technologies reputation by ensuring client satisfaction and successful client relationship management. Sharing responsibility of various departments Projects at all stages, from Project initiation till sign off, ensure all commercial terms are settled.  Ensure contractual obligations and performance commitments are met. Project requirements gathering including site map creation, content, design requirements, integration method, etc.  Bridging Gap between internal teams and client so majorly involved in the internal and external communication. Plans, organizes, monitors and mobilizes resources to ensure client satisfaction. Responsible for monitoring project status reporting status to clients and alerting clients on any issues or problems which may affect delivery or cost. Responsible to identify and achieve Project Milestones and foresee any Hurdles/issues that may arise. Responsible for project delivery to client for UAT, final delivery, live launch, Application publishing to corresponding Market and seeking client sign off.  Responsible to check the project delivery based on the company’s defined processes and practices. Responsible to minimize the forecasted escalations if any by taking the necessary steps within the time. Responsible to handle the escalations if occurred internally or externally during the project development process. Acting as a single point of contact for the escalations on the ongoing departmental projects. Understand and assess how the occurred issue can affects the customer and Project.  Accordingly think for the viable solutions with the internal technical team that can be placed to handle the case wisely. Discuss the case and Solution with client and document it with the Customer Contact. Liaising with external agencies where required.  Arrange and Conduct Client call, conference call, screen sharing sessions, IM as required. Show less

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  HestaBit

  Sept 2019 - Apr 2021

  Project Manager
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  Byte Sigma LLC

  Apr 2021 - now

  Process & Delivery Head

  Business is relationship - I am 1 stop solution for your Web, Software, Mobile and Marketing requirements