
Leann Van Eeden
Sales Assistant

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About me
Replenishment Analyst@ Massmart
Education

North-West University / Noordwes-Universiteit
2016 - 2021Bachelor of Engineering - BE Industrial Engineering
Experience

Cowboy Town
Mar 2018 - Aug 2020Sales AssistantHandled customer inquiries and complaints, ensuring a positive experience for all clients.Increased sales by building strong customer relationships and providing excellent service.Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.Processed transactions accurately while maintaining a high level of customer service.Listened to customer needs and desires to identify and recommend optimal products.Engaged in friendly conversation with customer to better uncover individual needs.Managed efficient cash register operations. Show less

Pioneer Foods Sasko
Dec 2018 - Jan 2019Vacation workWorked in team environment to maintain high levels of productivity.Demonstrated strong analytical skills through successful completion of challenging coursework within the engineering curriculum.Searched for tooling or workflow enhancements to increase team efficiency.Applied fundamental engineering principles effectively when faced with real-world challenges during internships or capstone projects.

North-West University / Noordwes-Universiteit
Jan 2019 - Nov 2021Student AssistantSupported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.Assisted professors with grading assignments, resulting in timely feedback for students.Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.Handled class records for attendance, assignment grades and course participation scores.Volunteered time to supervise students during exams and tests.

Audi SA
Dec 2019 - Jan 2020Vacation workWorked in team environment to maintain high levels of productivity.Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.Gained operational knowledge and supported departmental needs.Improved efficiency in task completion by implementing innovative problem-solving techniques when faced with obstacles.Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.Regularly communicated with management to provide feedback and updates. Show less

Massmart
Jan 2022 - nowContributed to higher team productivity by sharing best practices during regular meetings with fellow analysts.Strengthened supply chain processes by collaborating cross-functionally with logistics, planning, and merchandising teams on various projects.Collaborated with store managers to plan and execute successful merchandise resets, streamlining product flow and reducing stock discrepancies.Enhanced order accuracy by closely monitoring purchase orders, shipment schedules, and delivery confirmations.Evaluated vendor performance to ensure timely deliveries and adherence to quality standards, strengthening relationships with key partners.Provided timely and accurate reporting to management, enabling informed decision-making on inventory levels and assortment planning.Identified slow-moving items, effectively managing excess inventory levels while driving sales growth.Built relationships due to prompt and courteous service. Show less Transport experience.Arranging third-party trucks for Distribution centers.Day-to-day operations with regards to system and process manager, as well as operations manager.Project management experience.Gained proficiency in industry-specific software tools by completing hands-on training sessions.Developed strong analytical skills through conducting research and analyzing data for various projects.Developed cross-functional capabilities by collaborating closely with colleagues from diverse backgrounds and areas of expertise.Cultivated leadership skills by taking on additional responsibilities during group assignments.Generated reports detailing findings and recommendations.Created and managed project plans and timelines.Learned to work in the following applications: SAP (BW, FnR, ECC, S4 Hana), PLATO, Trackmatic (Outbound, Routes), and Tableau.Excel usage for data analytics, reporting, and making project-based decisions.Experience in Transport, Distribution center, Store, and Replenishment.Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.Enhanced team collaboration by participating in group projects and sharing innovative ideas.Demonstrated commitment to personal growth by seeking out constructive feedback from supervisors regularly, implementing improvements accordingly.Worked in various departments to gain hands-on experience.Improved problem-solving abilities by actively engaging in brainstorming sessions and contributing to solution development.Strengthened presentation capabilities by delivering informative project updates to supervisors and peers.Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed during the trainee program. Show less
Replenishment Analyst
Jan 2024 - nowLogistics Industrial Engineer Graduate
Jan 2022 - Dec 2023
Licenses & Certifications
- View certificate

How to Resolve Conflicts
LinkedInApr 2022 - View certificate

Facilitation Skills for Managers and Leaders
LinkedInMay 2022 - View certificate

Mindsets and Strategies for Negotiation Success
LinkedInApr 2022 - View certificate

Business Etiquette: Meetings, Meals, and Networking Events
LinkedInApr 2022 - View certificate

Communicating through Disagreement (2020)
LinkedInMar 2022 - View certificate

Job Skills: Learning the Basics
LinkedInMar 2022 - View certificate

Dealing with Difficult People in Your Office
LinkedInMar 2022 - View certificate

Communication within Teams
LinkedInFeb 2022 - View certificate

How to Resolve Conflict and Boost Productivity through Deep Listening
LinkedInMar 2022 - View certificate

Overcoming Your Fear of Public Speaking
LinkedInMar 2022
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