Ravi Dhiman

Ravi Dhiman

Technical Support Engineer

Followers of Ravi Dhiman215 followers
location of Ravi DhimanDelhi, India

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  • Timeline

  • About me

    Senior member of technical staff ||

  • Education

    • Maharaja surajmal institute of technology

      2010 - 2013
      Bachelor of Technology - BTech Electronics and Communications Engineering
  • Experience

    • U2opia Mobile

      Aug 2014 - Jul 2017
      Technical Support Engineer
    • Thales Digital Identity and Security

      Jul 2017 - Apr 2019
      L2 support engineer
    • Thales

      Apr 2019 - Sept 2022
      L2 support engineer
    • Thales Digital Identity and Security

      Aug 2022 - now
      Support Expert
  • Licenses & Certifications

    • ITSM with ITIL4

      Udemy
      Jan 2024
    • AWS Certified Solutions Architect

      Udemy
      Jan 2024
    • Avoiding Phishing Scams (2017)

      LinkedIn
      Apr 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Ravi Dhiman
      ultimate contributor award Thales dis technology India Pvt Ltd Apr 2022 combined integration and support roles for our major customers
    • Awarded to Ravi Dhiman
      ignite the spark gemalto India Pvt Ltd Aug 2019 handling major customers solely