Deep Enrich
Bryan Albon
Manager
226 followers
Bourne, England, United Kingdom
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About me
Senior Improvement Manager at Virgin Media O2
Education
Bushfield Community College
1997 - 1998Information Technology GNVQActivities and Societies: Ultra Marathon Runner
Experience
Costa Coffee
Jan 2002 - Jan 2007Manager
Virgin Media Business
Jul 2017 - Jan 2020Technical Services Analyst at Virgin Media Business
Feb 2008 - Jan 2020Seconded Team Manager
Jul 2017 - Dec 2017
Virgin Media O2
Jan 2020 - nowResponsible for defining, delivering and measuring the success of service improvement initiatives on behalf of Technology Services and Operations. Acting as an ambassador for the team, and leading on embedding a culture of service excellence across the wider organisation.
Senior Improvement Manager
Sept 2023 - nowImprovement Manager
Mar 2022 - Sept 2023Business Improvement Analyst
Jan 2020 - Mar 2022
Licenses & Certifications
Lean Six Sigma Yellow Belt
Virgin Media O2Jan 2024
Lean Six Sigma Green Belt
The Knowledge AcademyAug 2025- View certificate
Change Management Foundations
LinkedInAug 2021
- View certificate
Improving Your Conflict Competence
LinkedInJun 2021 - View certificate
Building Resilience
LinkedInSept 2023 - View certificate
Critical Thinking
LinkedInAug 2021 - View certificate
Transitioning from Waterfall to Agile Project Management
LinkedInApr 2021 - View certificate
Leading Virtual Meetings
LinkedInApr 2021 - View certificate
Speaking Confidently and Effectively
LinkedInMar 2021
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