
Krislenn Fleming, LSSGB
Town Secretary

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About me
Key Client/Resource Manager
Education

Strayer University
2015 -Bachelor of Business Administration - BBA Human Resources Management Essentials - Undergraduate Certificate
Experience

Town of Newington - NH
Jun 2005 - Jun 2007Town Secretary•Compile data, compute fees and charges, and prepare invoices for billing purposes.•Responsible for entering and maintaining new vendor setups and changes as needed. •Performed invoice processing, coding of invoices and keying of invoices into the system.•File all accounts payables, accounts receivables and other important documents for record keeping and confidentiality.•Transcribe the meeting minutes for the Board Selectmen, Conservation Commission and the Joint Loss Safety Committee.•Make all necessary corrections and updates to Cemetery Burial records and the Resident•Responsible for the bi-weekly payroll for all departments including both the Police and Fire Department.•Manage the purchase and inventory of all office supplies.•Create seasonal newsletters.•Receptionist for all incoming calls for each department Show less

Marine and Family Services
Aug 2007 - Jul 2009Procurement/Supply Specialist•Entered request orders and Purchase Orders to begin acquisition process for the different branches within MCCS•Mainly responsible for maintaining inventories, allocating necessary office supplies, furniture and equipment for the various branches within M&FS•Monitored and maintained visibility of all requests throughout entire acquisition process•Maintain tracking system of all acquisitions from identification to receipt at final site•Tracked and managed and controlled assets being ordered, shipped, and issued•Filed and scanned documents, maintained electronic documents all purchases Show less

Marine & Family Services
Aug 2007 - Jun 2010•Managed the overall provision of Human Resources services, policies and programs for entire division.•Responsibilities included recruitment and placement, wage and classification, group insurance, retirement, wage and salary administration and workers compensation.•Conducted both initial and exit interviews.•Advised managers on organizational policy matters such as equal employment opportunity, sexual harassment and recommend needed changes. •Maintain records and compile statistical reports concerning personnel-related data such as: new hires, transfers and performance appraisals. •Served as the National Security Personnel System Pay (NSPS) Pool Administrator for the entire MCCS division. Show less •Assistant to M&FS Human Resources/Personnel Officer for entire M&FS division. •Responsible for bi-weekly and weekly payroll for M&FS NAF and Civil Service Employees.•Maintain and update the M&FS Director’s personal and professional schedule to ensure due dates are met.•M&FS representative for the Marine Corps Community Services Employees Advisory Council •Government purchase card agent for M&FS headquarters and other branches as needed.•Oversee the Vehicle Program, which includes submission of mileage/usages reports, assignment of Personal Identity Number for South West Regional Fleet Transportation, monitoring of current valid drivers licenses and upkeep•Update and maintain all M&FS Directive Files to ensure all are current, includes master Policy Letter files, as well as Standard Operating Procedures, MCCS Orders, Base Orders, etc.•Update and maintain all M&FS Recall Rosters and phone listings and responsible for distribution as required.•Coordinator for M&FS for Combined Federal Campaign drive, Navy/Marine Corps Relief Society drive and Logistics support, i.e., CMR’s coordination for all of M&FS inventories, building alarm codes assigned, building maintenance, etc.•Monitor key accountability for Building 13150 which includes a log for distribution and returns.•Manage the purchase and inventory of all office supplies to ensure supplies are available when needed.•Daily mail runs to include distribution of mail to all branches.•Assist with setting up and breakdown for all training rooms, conference rooms, etc.•Performs general as well as higher-level clerical duties, i.e., answer phones, editing, design, organize and maintain subject files. Show less
Human Resources Specialist (Division Liaison)
Aug 2009 - Jun 2010Executive Assistant to the Director of Marine & Family Services
Aug 2007 - Aug 2009

Lincoln College - Normal
Oct 2010 - Aug 2011Tuition Clerk•Managed Government Training Adjustment Assistance program •Responsible for the delinquent accounts of over 350 day time students •Input and managed all data relating to student tuition payments, credits, and refunds•Created reports and compiled information related to tuition fees•Provided weekly reports to our Corporate office of all day time delinquent accounts•Assisted students with making tuition payments, applying for grants and loans and using government benefits•Handled all non-sufficient fund charges and communications which included correspondences, payment arrangements and small court claims Show less

Texas Health and Human Services Commission
Jan 2013 - Feb 2019• Local Office Workload Manager – Ensuring that the entire office is in line with objective/goal of our region. • Prepare management reports, analyze information to keep Executive Management Team informed, and respond to issues. • Plan, coordinate, and monitor service delivery in assigned area to ensure effective and efficient program operations with high volume activities in all areas. • Interpret policies, procedures, rules, regulations, or standards to others (for example, staff, applicants, clients, providers, vendors, the public, and community organizations). • Analyze and effectively redistributes the workload to have a positive impact on timeliness, accuracy, and meeting program goals and expectations. • Develop and maintain working relationships with others (for example, agency staff or representatives of community resources, other state agencies, federal agencies, or the public). Show less • Provide consultations for staff on polices, records, budgets and community resources.• Ensure employees meet training requirement; recommending training classes; assisting in preparation of employee training and development plans.• Assist advisors in resolving complaints and escalated issues. • Accurately determine eligibility for TANF, Food Stamps and/or Medicaid Programs• Interview clients, documenting information gathered, determining benefits, verifying case data, explaining program benefits and requirements.• Counsel clients on social services programs, related laws, tax issues and other state and federal regulations.• Review suspected fraud cases and make appropriate referrals to investigators. • Obtain, verify, and calculate income and resources to determine client financial eligibility• Assist in conducting training/development Show less •Obtains, verifies, and calculates income and resources to determine client financial eligibility for social service programs. •Processes, monitors, reviews, and communicates case status and changes to clients, their families, or authorized representatives. •Interviews clients, family, or authorized representatives to gather information for use in determining benefit eligibility.•Certifies program eligibility, computes benefit levels, and determines the length of eligibility.•Conducts reviews to determine or verify new and continued program eligibility.•Explains program benefits, requirements, rights of appeal, and fair hearings to clients, their families, or authorized representative. •Calculates and processes changes to client benefits such as overpayments, adjustments, or restoration of benefits.•Documents case records to maintain accurate and confidential client records.•Communicates with internal and external stakeholders to provide and verify information, answer inquiries, address issues, or resolve problems. Show less
Program Supervisor
Jul 2018 - Feb 2019Texas Works Advisor III
Jan 2017 - Jul 2018Texas Works Advisor II
Jan 2013 - Jan 2017
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Property Damage Appraisers, Inc. (PDA)
Feb 2019 - Jun 2022Assistant Vice President of Administration
Jan 2021 - Jun 2022Manager of Administration and Franchise Relations
Nov 2019 - Jan 2021Executive Assistant To Chief Executive Officer
Feb 2019 - Nov 2019

Alacrity Solutions
Jun 2022 - nowKey Client/Resource Manager
Licenses & Certifications

Human Resources Management
- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceFeb 2023 - View certificate

Lean Six Sigma Green Belt
Southern Methodist UniversitySept 2022
Languages
- enEnglish
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