Deep Enrich
Shoghin Muniandy
Operations integration analyst
346 followers
Greater Kuala Lumpur
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About me
IT Service Manager at CHUBB
Education
Cybernetics International College of Technology
2003 - 2006Associate's degree Information Technology
Experience
HP Service
May 2009 - May 2010Operations integration analyst
BAT
Apr 2011 - Aug 2019Short term. Promoted in June 2014. • Streamlined workflow processes by identifying bottlenecks and implementing solutions.• Assisted in the development of project plans, ensuring timely completion of milestones and deliverables according to established deadlines.
Global Incident & Crisis Manager
Jan 2016 - Aug 2019Quality Continuous Improvement Manager
Jun 2014 - Dec 2015Global Incident & Crisis Analyst/End Market Ops
Jan 2014 - Jun 2014Tool and Workflow Analyst
Apr 2011 - Dec 2013
Chubb
Aug 2019 - nowAPM Lead APAC
Jan 2022 - nowIncident Manager
Aug 2019 - Jun 2022
Licenses & Certifications
- View certificate
Agile at Work: Building Your Agile Team
Lynda.comJul 2019
- View certificate
Enhancing Team Innovation
Lynda.comJul 2019 - View certificate
Leading with Stories
Lynda.comJul 2019 - View certificate
Learning Design Thinking: Lead Change in Your Organization
Lynda.comJul 2019
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