Adam Oztunc

Experience

• 

  NUHPANEL A.Ş.

  Feb 2006 - Mar 2006

  Intern
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  POLIN KIMYA SAN.TİC.A.Ş.

  Nov 2009 - May 2014

  Research & Development Chemist / Purchasing Specialist

  • Promoted the adoption of innovative coating products and technologies, contributing to sales growth• Evaluated alternative raw materials to enhance 29 existing epoxy, polyurethane, and silicon products to optimize their properties• Supervised 73 novel test methods utilizing advanced computer-based programs to ensure innovation• Oversaw bid and sales offer analysis, collaborating with stakeholders to enhance financial decision-making• Prepared sample panels to apply new paint and coating products to analyze the performance of new coatings• Monitored on critical functional metrics, leading to a reduction in expenses by approximately 15%• Managed workforce allocation based on schedules and priorities, ensuring efficient operations and project management Show less

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  Kanat Boya

  Dec 2015 - Jan 2019

  Technical Sales Representative / Coating Advisor (Industrial & Protective Coatings)

  • Nurtured sales relationships with between 70 – 100 clients to sustain business growth and cost-saving solutions• Successfully supervised a significant 21% escalation in sales activities and driving business expansion• Assisting clients in reducing maintenance and consumption expenses by %10 minimum• Collaborated with distributors to ensure a high level of customer service experience • Administered 117 comprehensive NDT coating inspections across storage tanks, steel structures, and pipes• Used CRM software to create a schedule for technical meetings, reports, and workflow to organize customer and site visits• Developed sales strategies and territory business plans to support sales team members in achieving sales target Show less

• 

  Hempel A/S

  Feb 2019 - Jan 2021

  Senior Coating Advisor (Marine & Protective Coatings)

  • Strategically implemented surveys led to a 17% reduction in application and paint consumption• Collaborated with sales teams and distributors to sustain continuous business operations• Represented coordination and collaboration by concluding 52 high-capacity marine paint and coatings projects• Developed customer relationships for sales activities to help sales teams lead business growth for potential accounts• Coordinated technical sessions and seminars to deliver a technical aspect of Hempel's products • Utilized CRM software to organize customer visits, meetings, and technical report writing for record-keeping process• Established and maintained strong relationships with customers, addressing their needs and providing timely solutions Show less

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  Auberge Vancouver Hotel

  Jan 2022 - Mar 2024

  Customer Experience Supervisor

  • Assisting in organizing and implementing training programs to enhance the skills of the customer service team• Collaborated with sales teams and distributors to sustain continuous business operations• Actively participated in sales initiatives by promoting hotel services and packages to guests, contributing to increased revenue• Collaborating with team members to explore opportunities to enhance customer support structure • Supervising 4 team members to organize and manage daily workflow within our organization Show less

• 

  PPG

  Mar 2024 - now

  Account Development Manager (Architectural & PMC)

  • Servicing existing customer accounts assigned to specified territory and growing their purchases.• Maintaining regular contact with customers and developing account planning strategy to cultivate sales of customers with the most growth potential• Facilitating product recommendations, application, and performance, and color in response to customer needs.• Utilizing CRM sales tool (ClientLink) to manage accounts, maintain call logs and contact info, run reports, etc.• Partnering with store managers and other store employees to ensure customers’ needs are met or exceeded.• Facilitating timely and accurate customer quotations to achieve margin targets that align with Dulux (PPG) pricing strategies.• Analyzing territory performance reports and developing sales territory business plans. Show less