Experience

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  Mercury communications

  Jan 1991 - Jan 1994

  Programme manager

  Managed various product/network capability projects including ATM, Frame Relay, WANs and others

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  Nynex

  Jan 1994 - Jan 1995

  Director, product development

  Managed entire product development portfolio across voice and data networks plus emerging online capabilities

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  Videotron

  Jan 1995 - Jan 1996

  Consultant, product development

  Project Managed implementation of Centrex (productised network capability enhancement).

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  Mentor technology international

  Jan 1996 - Jan 1999

  Management consultant

  Implemented PMO structures and bespoke methodologies. Carried out mentoring and training in PM good practice. Workstream lead for billing system development projects at Cellnet (O2) and Dell.

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  Redstone telecom plc

  Aug 1999 - Nov 2000

  Head of product development & marketing

  Managed all development and management of company product portfolio

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  186k ltd

  Nov 2000 - Feb 2002

  Head of wholesale voice and wdm development
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  Reality telecom plc

  Jan 2003 - Jan 2004

  Programme and product marketing consultant (contract)
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  Casablanca consulting ltd

  Mar 2003 - Apr 2021

  Director

  Contract Programme and Project Management: specialising in IT and Business Change projects.

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  Verizon business, uk

  May 2007 - Dec 2008

  Programme manager (contract)

  Management of Requirements, Design, Planning and Risks, Issues, Dependencies for two New Product Development projects in IP VPN space. End to end management of a major compliance programme (EU Data Retention Directive compliance)

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  Virgin media

  Mar 2009 - Apr 2010

  Senior project manager (contract)

  Managed New Product Development to offer paid-for PC and peripheral support to Broadband customers, involving significant 3rd party involvement, complex negotiations, data protection issues, organisational and process change, website developments and software downloads, plus fast changing requirements. Launched 13 April.

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  Cartesian

  Jun 2010 - Dec 2010

  Senior consultant (contract)

  Programme and Project Management working into Cartesian clients: delivered new client data system to support revenue assurance at O2: delivered new IPCC distributed customer support centre for AXA on behalf of C&W.

• 

  Acision

  Jan 2011 - Feb 2011

  Transformation project manager (contract)

  Analysis & change of management processes and data storage for Customer Support (paid for product line, representing 50% revenues and 100% profits). As-Is and To-be processes, requirements and delivery.

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  Vodafone

  Jul 2011 - Jan 2012

  Programme manager (contract)

  Process Improvement and product development projects (IT and process) in support of major indirect channel initiative

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  Ee ltd

  Mar 2012 - Nov 2013

  Project manager (contract)

  Managed a series of NDA'd end to end projects delivering new Small Business and Corporate Propositions as part of the 4G network rollout. Multiple systems and process changes, 3rd party liaison, budgets, plans, process change management, training and communications into all channels (retail and indirect retail, customer support, online and direct).

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  Ntegra

  May 2014 - Dec 2014

  Senior consultant

  Vodafone- Management of £8.5m technology work-stream within high priority Business transformation programme.

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  Three.

  Jan 2015 - Apr 2016

  Technical delivery manager/project manager (contract)

  Managed a number of projects including MVNO reporting, new multi-channel propositions, Revenue Accounting improvements, Tarff migrations, insurance product changes. Budgets, plans, risks & issues, 3rd parties, offshore, testing and deployment. Integration, development, configuration, infrastructure. Systems include RA, CRM, Billing and Provisioning.

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  Allpay limited

  Jul 2016 - Dec 2016

  Senior project manager

  Managed a critical Data Centre Move from a self managed on site DC to a managed outsourced split site DC, including moving complex legacy and bespoke applications that support the operation of the entire business. Capital cost of £1.8m (excluding staff). Delivered on time and to specification. Mixture of traditional project management and agile.

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  Ee

  Jan 2017 - Jan 2020

  Senior project manager

  Senior PM for multiple projects to migrate from EE to BT Datacentres. Multiple different parties on each project, multiple company cultures, processes and technologies. Largest DC move in Europe. Managed the migrations of Revenue Assurance, customer services front end, CDR reconciliation and the entire EE mobile monitoring capability to BT over 3 years.

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  Various companies

  Feb 2020 - now

  Retired