Thrilok Nath

Thrilok Nath

Customer Service Associate

Followers of Thrilok Nath194 followers
location of Thrilok NathBangalore Urban, Karnataka, India

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  • Timeline

  • About me

    Senior Product Technical Advisor|T-SQL|Master Data Management|Maintenance Repair OperationsData Governance

  • Education

    • Intell engineering college

      2011 - 2015
      BTech BTech
  • Experience

    • Intelenet Global Services Private Ltd.

      Jun 2016 - Jan 2017
      Customer Service Associate

      Answering phone calls from clients, ensuring customer satisfaction and enjoyable experience.Communicating with customers and resolve minor customer complaints.Verifying the customer’s complaints and provide a solution.

    • Sphera

      Feb 2017 - now
      • Senior Product Technical Advisor

        Jul 2024 - now
      • Senior Technical Support Specialist III

        Apr 2023 - Jul 2024
      • Senior Technical Support Specialist II

        May 2021 - Mar 2023
      • Technical Support Specialist II

        Aug 2019 - Apr 2021
      • Technical Support Specialist I

        Feb 2017 - Jul 2019
  • Licenses & Certifications