Jonathan Whitcomb

Experience

• 

  Whitsons Culinary Group

  May 2012 - Sept 2015

  • Provided inventory analysis within ERP systems to better maintain proper inventory levels• Assisted middle & upper management with operational development at new manufacturing facilities• Developed best in class customer service to ensure satisfied clients across all business segments •Communicated with a variety of customers in planning and managing a wide-range in size of catering events •Utilized Salesforce & Net Chef to enhance financial understanding of events & provide financial reconciliations•Engaged with upper management to ensure the proper amount of weekly stock ordering and receiving for events•Provided detailed customer service with clients & vendors to ensure customer satisfaction & repeat business •Job duties included but were not limited too assisting in the development, production, distribution of the companies 2012/2013 school year marketing campaign•Managed the production of 70+ school districts posters and assorted marketing materials •Worked with managers, ensuring that deliveries were made and locations received all required marketing products

  • Business Operations Analyst

    May 2014 - Sept 2015

  • Assistant Manager

    Jul 2012 - May 2014

  • Summer Marketing Associate

    May 2012 - Sept 2012
• 

  St. John's University

  Apr 2013 - May 2014

  Sustainability Coordinator

  •Key member of team that evaluated inefficient business processes and made sustainability recommendations •Analyzed campus buildings to develop building envelope calculations to determine energy loss & inefficiencies•Created models to track energy consumption & costs to increase sustainability & effectiveness across campus•Accountable for managing multiple sustainability programs & making recommendations for improvements

• 

  FXCM

  Sept 2015 - Mar 2017

  Trade Services Analyst

  • Managed US client trade audit workflow resulting in less than 2% of clients escalating cases to management• Trading specialist for one of the worlds leading FX brokers - with 150,000 clients worldwide• Lead project to deliver branch specific dashboards giving rise to better insight into client trading enquiries • Metricized client FX trade execution data into reports consumable upper-level management• Conducted on-site trade execution training sessions for sales, customer service & support personnel• Coordinated with multiple departments to insure trading issues are investigated and solutions properly implemented Show less

• 

  Bank of America Merrill Lynch

  Sept 2017 - Jan 2022

  Prime Brokerage Margin

  • Assistant Vice President

    Feb 2020 - Jan 2022

  • Prime Brokerage Analyst

    Sept 2017 - Jan 2020
• 

  Bank of America

  Feb 2022 - now

  Vice President

  Prime Services Collateral & Margin