CJ Chen

CJ Chen

Customer Liaison

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location of CJ ChenNew York, New York, United States

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  • Timeline

  • About me

    Big Data and GenAI Clinical Operations solutions at Novartis | MBA Candidate | Talk about Science, Tech, and Finance | Hobbyist Career Coach

  • Education

    • NYU Stern School of Business

      2022 -
      Master of Business Administration - MBA
    • University of California, Berkeley

      -
      Bachelor’s Degree Chemical Engineering 3.50/4.00

      Activities and Societies: Vice social president (Resident Hall Association)

  • Experience

    • KUPA America, Los Angeles

      May 2011 - Sept 2012
      Customer Liaison

      • Promoted next-generation products at tradeshows and build strong relationships with customers and technology press• Implemented anti-glare screen, phone capability and touchscreen precision to X11 based on customer feedbacks

    • UC Santa Barbara

      Jun 2013 - Aug 2013
      Research Assistant

      • Project: Decipher Cellulosome Complex Architecture by Identifying Dockerin’s Binding Partner• Amplified and quantified DNA using polymerase chain reaction • Assemble recombinant DNA molecules using molecular cloning• Extracted, isolated and purified plasmid DNA (Mini-Prep) and proteins from E.Coli and yeast• Examined DNA expression using SDS-PAGE gel and Western Blot• Enhanced communication skills through biweekly presentations to a general crowd

    • Lawrence Berkeley National Laboratory

      Oct 2013 - May 2014
      Production Specialist

      Facilitated enzyme and biofuel fermentation using batch and fed-batch reactors between 3 to 300-liter scales at ABPD Unit • Demonstrated excellent presentation skills and attracted new investors and customers to the facility• Implemented improvements to the fermentation process to enhance safety and efficiency • Analyzed biomass growth using YSI analyzer and spectrophotometer • Prepared stock solutions and fermentation medium

    • Joint BioEnergy Institute (JBEI)

      Jan 2014 - May 2014
      Research Assistant

      Researched cellulase tolerance to extreme stress conditions by performing High Throughput Screening on enzyme assays • Invented the recipes for buffer solutions with strong thermal stability and wide pH range

    • 3M

      Jun 2014 - Sept 2014
      Product Development Intern

      Worked in a cross-functional team between research and business development focusing on product innovation and continuous development in the Mining, Oil and Gas Solution Division. Was chosen to be the featured intern. - Initiated and accelerated the development of an innovative reusable oil-water separation filter - Drafted an invention patent and co-authored SOPs on a dynamic particle imaging analyzer and a fluorometer

    • Bayer HealthCare

      Jun 2015 - Aug 2015
      Quality Control Intern

      Supported QC Stability group for a commercial product with annual global sales of over $1.5 billion in a GMP environment - Succeeded in troubleshooting a stability chamber and saved over $13K on equipment replacement - Designed a manual temperature control method for a storage unit to complete its emergency operation plan

    • Genentech

      Jan 2016 - Oct 2016
      Process Development Associate

      Contribute to the development of a host cell line with targeted integration (TI) site to produce bispecific antibodies used in Oncology treatments.- Supported finalizing the next generation production process of oncology medication which increased productivity by 200% reduced global manufacturing cost by at least 3 billion dollars. The project received 2016 Pharma NEXT Award among 500+ project submissions across all Roche. - Develop strong organizational skills through managing multiple concurrent projects with tight deadlines Show less

    • Enterey Life Sciences Consulting

      Oct 2016 - Aug 2017
      Consultant

      - Led a $1.5M Document Management system implementation and global data migration project in a heavily regulated environment at a global pharmaceutical company; secured project timelines by developing multiple agile risk management strategies and managing global resources to deploy system enhancement. - Led a $1M Lean Transformation project for the Global Quality organization; reduced task completion time by >80% by developing an automated report generation tool and an automated data processing tool which enables real-time status report. Show less

    • KPMG US

      Aug 2017 - Feb 2021

      I use Robotic Process Automation (RPA) tools such as BluePrism, Automation Anywhere and UiPath as well as Artificial Intelligent (AI) and Machine Learning (ML) tools like Google and IBM Watson to accelerate lean transformation across multiple functional areas within organizations and help clients gain market edge with disruptive technologies. I bring cross-functional experiences in Quality, Regulatory, R&D, IT and Manufacturing and my knowledge of advanced technologies into the heavily regulated Life Science industry to support developing transformative strategies (primarily focusing on EU Medical Device Regulation compliance).

      • Senior Associate, Intelligent Automation

        Oct 2019 - Feb 2021
      • Associate, Intelligent Automation

        Sept 2018 - Feb 2021
      • Associate, Life Science Core Operation

        Aug 2017 - Sept 2018
    • Merck

      Feb 2021 - Jun 2023
      Associate Director, Automation Product Owner

      - Established and led agile software development team to identify process improvement opportunities and deliver automation solutions across all Merck divisions (Manufacturing, R&D, Commercial, HR), which has reduced costs by $4M+ to date- Accelerated the adaptation of automation (RPA, OCR, NLP) by bridging communication gaps between technology and business functions, improving digital literacies amongst business stakeholders, and continuously upskilling the development team- Developed global product scale-up strategies and operating procedures to maximize user adoption and minimize operating costs- Defined strategic technology roadmaps by cultivating relationships with external vendors and internal product owners, as well as proactively improving product features to address unmet business needs and drive values continuously Show less

    • NYU Stern School of Business

      Jun 2023 - Aug 2023
      Graduate Teaching Fellow

      Subject: Operations Management & Supply Chain

    • Novartis

      Oct 2023 - now
      Product Lead, Clinical Health Data Insight

      Reimagine a data-driven future of clinical trial planning and operation by leveraging big data analytics and Generative AI- Design, develop, harmonize, operationalize a suite of clinical trial feasibility solutions and digital products

    • NYU Stern School of Business

      Jan 2024 - Apr 2024
      MBA Venture Associate

      Consult with early stage start-ups to compete for the NYU Entrepreneur Challenge. Completed discrete projects, including market analysis, pricing and go-to-market strategy, to help fill in gaps in the founding teams' skill sets.

  • Licenses & Certifications

    • Build Chatbots with Watson Conversation

      IBM
      Jan 2018
      View certificate certificate
    • Advance Robotic Process Automation (RPA) professionals

      Automation Anywhere
    • Google Cloud Platform Big Data and Machine Learning Fundamentals

      Google
      Jul 2018
      View certificate certificate
    • IBM Cloud (Bluemix) essentials

      IBM
      Jan 2018
      View certificate certificate
    • Essential Cloud Infrastructure: Foundation

      Google
      Jul 2018
      View certificate certificate
    • UiPath Advanced RPA Developer

      UiPath
      Feb 2020
    • Blue Prism Accredited Developer (AD01)

      Blue Prism
      Jun 2019
      View certificate certificate
    • Node-RED: basics to bots

      IBM developerWorks
      Jun 2018
      View certificate certificate
    • Appian Business Analyst Credential

      Appian Corporation
      Jun 2018
      View certificate certificate
    • Google Cloud Platform Fundamentals: Core Infrastructure

      Google
      Jul 2018
      View certificate certificate