Lily Kim

Experience

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  Adastria Asia Co., Limited

  Jan 2016 - Nov 2017

  Retail Sales Associate

  - Addressed customer inquiries and resolve issues to ensure customer satisfaction.- Promoted current sales, promotions, and loyalty programs to customers.- Ensured merchandise is well-stocked, organized, and visually appealing- Participated in inventory management, including receiving, processing, and restocking merchandise- Maintained store cleanliness and organization, including arranging displays and replenishing stock - Worked collaboratively with team members to meet and exceed sales goals- Participated in team meetings and training sessions to enhance product knowledge and sales techniques- Assisted in the training and development of new team members- Stayed informed about fashion trends and new product arrivals- Shared product knowledge and fashion advice with customers to enhance their shopping experience- Implemented visual merchandising strategies to enhance the store's aesthetic appeal and customer experience Show less

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  UNIQLO

  Dec 2017 - Dec 2019

  Sales Associate

  - Provided assistance with their shopping needs- Offered product recommendations and detailed information about merchandise- Ensured customer satisfaction by addressing inquiries and resolving any issues promptly- Assisted customers in selecting and purchasing products- Process sales transactions efficiently and accurately using the point-of-sale system- Maintained knowledge of current sales and promotions- Stock, organize, and arrange merchandise displays to attract customers and ensure a tidy shopping environment- Participated in inventory management, including receiving, processing, and replenishing stock. Show less

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  NAADAM

  Jan 2024 - May 2024

  Product Development & Materials Intern

  - Maintained and organized yarn/fabric/trim library and development boards- Daily communication with both domestic and overseas vendors and manufacturers- Assisted in tracking, receiving, and organizing samples, while also conducting quality and accuracy reviews upon their arrival- Gained proficiency in PLM software through managing fabric updates, BOMs, and material setup- Researched current and upcoming sustainable market trends and technologies- Attended sourcing meetings in garment district with the PD team- Supported the team in preparing for key milestone meetings, including materials presentation, concept and sketch review, and Proto and SRS line review, by preparing all necessary fabrics Show less

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  Adjmi Apparel Group

  Aug 2024 - now

  Fabric Development Assistant

  - Daily communication with overseas office, mills and cross-functional teams- Monitoring and follow up on fabric development process- Request and confirm FDS for each fabric and enter info into PLM for all qualities- Collaborate with design and PD team to manage material updates- Working on daily packages received with development submits- Request and review lab test reports- Maintain master fabric charts for each season and create binders by brand/ season for the fabric library- Setting up material information in PLM (Bamboo Rose)- Prepare and manage seasonal costing and fabric charts for meetings Show less