Kennard Guillermo

Kennard Guillermo

Followers of Kennard Guillermo171 followers
location of Kennard GuillermoLos Angeles, California, United States

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  • Timeline

  • About me

    Friendly tech serving at the quintessential university

  • Education

    • Pilgrim School of Los Angeles

      1979 - 1985
      HSD College Prepatory

      Activities and Societies: Photojournalist, Yearbook & School publications. Varsity Football, lettered.

    • Cal Poly Pomona

      1985 - 1990
      Bachelor's degree Computer and Information Sciences and Support Services 3.2

      Activities and Societies: Member, Management of Information Systems Student Association [MISSA]

  • Experience

    • CorVel Corporation

      Jun 2007 - Jul 2012

      Migration, hardware roll out, Member of regional team to assist in customer support & migration projects. Upgrade community from Lotus Notes to MS Exchange & Windows XP/Vista to Windows 7. Desktop with Remote user support; System hardware upgrades & software migration; Mid-level project management; Active directory maintenance

      • Business Analyst

        Jun 2006 - Jul 2012
      • Business Systems Analyst

        Jun 2007 - Jun 2012
    • Primerica

      Jun 2008 - Nov 2022
      District Leader

      Primerica is a leading provider of term life insurance. Working to help families become financially independent, Primerica, is a Main Street company for Main Street families. Contact our office for more information about how we can help you.

    • Insight Global

      Jan 2012 - Jan 2013
      IT Contractor

      Support client IT infrastructure & application needs. Maintain & upgrade Windows operating systems in enterprise (2,750+) environments..

    • East West Bank

      Sept 2012 - Dec 2012
      Helpdesk Technician

      Phone support, ticketing & escalation in banking/finance industry.

    • UCLA

      Jan 2013 - Mar 2013
      Helpdesk Technician

      Phone & remote support for high volume medical industry, contract. Worked on Active Directory/Mainframe account support.

    • Mattel

      May 2013 - Oct 2014
      EUC Technician

      Tech on refresh project. Remedy ticketing. SCCM imaging process. Remote & desk side support. Trainer.

    • Health Net

      Oct 2014 - Nov 2016
      Business Analyst

      Special projects, desk side support team member specializing in high volume hardware refresh

    • TCS Education System

      Nov 2016 - Jun 2021
      IT On-site support analyst for TCS Ed System

      IT support analyst in higher education

    • Arizona State University

      Jul 2021 - now
      Executive Support Analyst, Sr

      Delivery of solutions to people at all levels of the campus community

  • Licenses & Certifications

    • Series 63

      Financial Industry Regulatory Authority (FINRA)
    • Dante Level 1

      Audinate
      Jun 2021
    • Networking for Shure DSP and Audio Interfaces

      Shure Incorporated
      Jun 2021
      View certificate certificate