
Edward Harwell
General Manager

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About me
Remote Customer Support Specialist is the position I'm seeking
Education

Bossier Parish Community College
-Bachelor of Business Administration - BBA Business Administration, Management and OperationsActively seeking my degree.
Experience

Buffalo Wild Wings
Jun 2007 - Dec 2009General Manager• Able to lead and motivate teams to achieve operational excellence and provide exceptional customer service. Recruit, train, and supervise staff members, delegate responsibilities effectively, and foster a positive work environment that encourages teamwork, collaboration, and professional development. Emphasized my leadership style, communication skills, and conflict resolution abilities, which are essential for managing diverse teams in a fast-paced restaurant environment.• Financial management, budgeting, and cost control to optimize restaurant profitability and achieve financial targets. Developed and managed budgets, analyzed financial reports, and implemented strategies to reduce costs, improve margins, and maximize revenue. Show less

Minden Medical Center
Jan 2010 - Oct 2021Contract Management/Credentialing/Financial Counselor• Monitored contract performance, tracked expenses, and analyzed financial data to identify cost-saving opportunities or improve budgetary efficiency. Effectively managed contract budgets, forecast expenses, and ensure that expenditures align with the hospital's financial objectives.• Experienced in verifying patients' insurance coverage, obtaining prior authorizations for medical procedures, and ensuring that services are covered by insurance plans. Collaborate with insurance companies, healthcare providers, and patients to resolve insurance-related issues, appeal claim denials, and maximize insurance benefits for patients.• Expertise in managing the credentialing and privileging process for healthcare providers, including physicians, nurses, and allied health professionals. Ensured compliance with regulatory requirements and accreditation standards by meticulously verifying credentials, licensure, certifications, and professional qualifications. Able to streamline credentialing processes, expedite credentialing approvals, and maintain accurate credentialing databases to support effective healthcare delivery and regulatory compliance. Show less

DoorDash
Dec 2021 - Feb 2024Delivery Driver/Customer Support• Working for Door Dash involved significant interaction with customers. You can emphasize your ability to provide excellent customer service, handle inquiries or complaints effectively, and ensure a positive experience for customers throughout the delivery process.• Showcased my ability to adapt to changing circumstances quickly, think on your feet, and problem-solve effectively to ensure successful deliveries despite obstacles. This demonstrates your resilience and ability to handle pressure in fast-paced environments. Show less
Licenses & Certifications

Louisiana State Medicaid PA 2019
Louisana Medicaid
Marketplace Insurance CAC 2019
CMS
Honors & Awards
- Awarded to Edward HarwellContract Management Specialist/Financial Counselor/Registration/Admitting Minden Medical Center • Employee of the month with Minden Medical Center• Employee of the quarter with Minden Medical Center Worked at one of our sister hospitals for a few months – Acadian Medical Center. Was approached by the Studer Group to make a registration video.
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