Experience

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  Chambre de commerce

  Feb 2011 - May 2011

  Trainee

  Realization of Project study as part of the national competition for the best business plan

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  Easy consult

  Jan 2012 - Jun 2012

  Assistant manager

  In charge of the customer portfolio development and trainning programs

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  Délice danone

  Jun 2013 - Apr 2018

  In charge of : warehousing, distribution, customer service, performance and project management Logistic Projects implementation : Prepare comprehensive project plans to assure deliverables are attained within budget, timeline and varied project objectives : WMS, Geolocation and cold chain tracking, Vendor management inventory, Fleet conformity, productivity, logistic platforms implementation. Implementation of a warehouse efficiency plan to improve the productivity in the central platform of DELICE DANONE Establishment of a traceability system throughout the production process

  • Logistic platform manager

    Jul 2016 - Apr 2018

  • Supply Chain Project Manager

    Jan 2014 - Jun 2016

  • Supply chain project officer

    Jan 2013 - Dec 2013

  • Supply Chain Trainee

    Jun 2013 - Jul 2013
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  Daily'n

  May 2018 - Oct 2022

  Head of operations

  - Strategically plan and manage logistics, warehouse, transportation and customer services- Direct, optimize and coordinate full order cycle- Liaise and negotiate with suppliers, manufacturers, retailers and consumers- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency- Arrange warehouse, catalog goods, plan routes and process shipments- Resolve any arising problems or complaints- Supervise, coach and train warehouse workforce- Meet cost, productivity, accuracy and timeliness targets- Maintain metrics and analyze data to assess performance and implement improvements- Comply with laws, regulations and ISO requirements Show less

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  Jumia tunisia

  Nov 2022 - Oct 2023

  Country manager jumia services tunisia

  Implement best practice fulfillment processes in the countryRecruit and manage the logistics and fulfillment teamManage a fleet and 3PL providers + negotiate with 3PL providersDeliver measurable results linked to your business within designated regionEnsure monthly reporting of actions and results against target percentagesEnsure the smooth fulfillment of the items soldEnsure the quality of the measurement of selected KPIs hourly, daily, weekly and monthlyScale the team and the processes to support the growth of the companyConstantly improve and develop new internal processesMake fast decisions in order to solve daily emergenciesProduce regular reporting on the Operations performanceCreate an unparalleled environment for employee development and happinessCoordinate project management of new initiativesBudget management and controlEnsure that all financial processes associated with each financial month, quarter and year end are executed accurately and in a timely manner at Executive levelUndertake ad hoc projects as required in the development of the department’s objectives Show less

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  Jumia egypt

  Oct 2023 - now

  Chief supply chain officer