Alan Wong

Greater Melbourne Area

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Timeline
About me
Account Director at Ingenico
Education
- Australian graduate school of management
  2007 - 2013
  Master of business administration (mba)
- Victoria university of wellington
  1998 - 2001
  Bachelor of commerce management & marketing
Experience
- Anz
  Sept 2001 - Jan 2009
  Responsible for leading 65 FTE across 10 Foreign Exchange Centres (including P&L) and international sales across 280 ANZ branches in Victoria, Tasmania and South Australia. Responsible for leading the Melbourne Airport Operation to achieve financial measures, customer satisfaction, risk and operational compliance objectives. Led a team of 45.
  - Regional Manager International Payments VIC TAS SA
    Dec 2006 - Jan 2009
  - Melbourne Airport Manager
    Mar 2005 - Nov 2006
  - Manager Foreign Exchange Centre – Sydney and Melbourne
    Jan 2003 - Feb 2005
  - Graduate
    Sept 2001 - Dec 2002
- Royal bank of scotland business
  Jan 2011 - Dec 2011
  Business analyst, sme transformation
  Business Analyst role within the RBS SME transformation programme. Specifically, responsible for the customer migration onto new propositions and subsequent customer communications.
- Superpartners
  Apr 2012 - Oct 2015
  Business analyst
  Reporting to the Business Transformation Manager, this role is responsible for leading an agile team of System Analyst, Developer and Testers in a major Insurance Remediation Program for multiple Industry Super Funds.
- American express
  Oct 2015 - Feb 2023
  Managed strategic partnerships with key acquiring partners to expand AMEX acceptance, overseeing business development, strategic account plans, and commercial agreements. Developed and nurtured long-lasting relationships with retail and B2B merchants to drive business growth and enhance value delivery.• Identified and capitalized on new business opportunities to increase profitability for merchants.• Collaborated with cross-functional teams to ensure seamless execution of merchant initiatives.
  - Strategic Alliances Manager
    Jan 2019 - Feb 2023
  - Manager - Global Merchant Services
    Oct 2015 - Jan 2019
- Ingenico
  Feb 2023 - now
  Account director
  Lead key account relationships with financial institutions and enterprise partners to deliver innovative, customer-focused payment solutions. Accountable for business development, execution of strategic account plans, negotiations, and management of commercial agreements.
Licenses & Certifications
- American express & harvard certificate in leadership excellence
  Harvard business publishing corporate learning