Experience

• 

  Xl dynamics india pvt. ltd.

  Oct 2017 - Jun 2023

  • Work with Relationship Managers, Loan Originators and customers to close loans within the provided deadline and assist in monitoring and administering the loan portfolio in accordance with loan approval.• Communicating with clients, Third Parties and customers to address their queries needs requested.• Providing training to new joinees and resolving queries of the team members• Supervising the entire team responsibilities.• Managing high volume of task to complete in an allocated ETA• Established excellent level of service, teamwork and coordination• Handling escalation of clients and vendors across the US for mortgage related issues• Conducting live interaction with clients to facilitate swift communication and enhance business processes. Show less • Involved in Underwriting of loan documents (Title Document – CPL, Hazard Policy, Professional Liabilities etc.) to ensure that the loan is in compliance with Federal, State and investor guidelines.• Ensure that all loans are funded in compliance and without any quality control issue.• Involved in dealing with third parties like Insurance Companies, Title & Escrow Companies and mortgage brokers.• Communicating with other departments to process the Mortgage and ensure high level of Customer Service. Show less

  • Senior Subject Matter Expert

    Sept 2021 - Jun 2023

  • Assistant Relationship Manager

    Oct 2017 - Jun 2023
• 

  L&t finance

  May 2023 - now

  • Senior Business Project Manager

    Oct 2024 - now

  • Manager in Business Analysis

    May 2023 - Oct 2024