Experience

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  Global arabian for modern application ltd.

  Jul 2021 - Oct 2021

  Computer network technician

  Working onsite at the company project and supervisor on it.Discuss with the our clients about project.Sending the report to my superior.Receive the calls from the employees to fix there's computers or the internet connectivity.Outlook install and backup.Support all departments by the solutions.Install cables of the access points and telephone devices for data communications. Diagnosed and resolved hardware or software problems and replace damaged parts.

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  Majid al futtaim

  Nov 2021 - Jan 2022

  Computer networking technician

  Daily report of the network activitiesDaily report of the incomes and outcomes.Fixing the shelf label printers.Working Windows server 2012.Add or remove users from the server.Testing the connectivity of access points.Hardware and software Troubleshoot.Daily report for POS devices and printers.

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  Fuchs ksa

  Dec 2022 - Apr 2024

  Technical support officer

  - Submit daily reports to my direct manager- Staying informed of everything new in the field of information technology or anything that benefits the company.- Activating e-mail on employees’ mobile phones.- Maintaining printers, changing their inks, and connecting them to employee devices and the network.- Maintaining and upgrading computers and ensuring they work properly- Connecting all company devices to the group’s central network, such as computersFingerprint devices and printers.- Install company software.Make an inventory of all the company’s devices, including computers, printers, and fingerprint devices- Submit recommendations for the most appropriate devices for institutional use.- Solving technical problems for employees in the main branch and remotely for the rest of thebranches.- Submit a request to create an email for new employees and keep a copyFrom requesting and resetting the password for those who are having trouble logging in.- Archiving delivery and receipt forms for all technical devices between employees and departments.- Archiving emails for those who reach the maximum storage space limit.- Follow up on camera maintenance reports for all branches and give technical opinion.- Training new employees in the IT department or in any department.- Editing and adding data to the company’s website www. fuchs.com.sa- Communicate with the group’s technical support team or Fuchs German to find solutions. Show less

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  Lumi | لومي

  Apr 2024 - Oct 2024

  End user support officer

  Technology Consultant.Active directory organizer.Add & remove users from active directory.Reset email password.Domain and data migration assistant.Branches and office connectivity design.Install software.Troubleshoot courpted PC.IP addressing.Format and upgrade Laptop & PC.Recommend the best tools and apps and devices.Network Troubleshoot.Doing the best practices.Intern & employee training.Devices Inventory.