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Jason Cleaver

Jason Cleaver

Customer Service Assistant

Followers of Jason Cleaver2000 followers
location of Jason CleaverRugby, England, United Kingdom

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  • Timeline

  • About me

    Customer Success Account Manager at Microsoft

  • Education

    • MEDDIC Academy

      -
      Introduction to MEDDIC

    • Coventry University

      2018 - 2022
      Bachelor of Arts - BA Business Management First Class Honours

  • Experience

    • McDonald's

      Oct 2016 - Jul 2017
      Customer Service Assistant

      Helping customers on the kiosks when they were first introduced which helped me develop my communication skills as I had to explain how to use themDealing with customer queries and answering questionsEnsuring stock levels were maintained

    • Tesco

      Nov 2017 - Jun 2018
      Checkout Assistant

      Dealing with customer requests, answering questions and serving customersEnsuring that all items were processed correctly and taking payments for goodsCashing up tills at the end of a shift and ensuring no discrepancies occurred

    • Coventry Dynamite

      Jul 2018 - Jul 2020
      Coach

      Teaching athletes new skills so that they can further develop in the programmeCreating routines for the two teams that I coach while helped me think more creativelyEnsuring a safe environment for all the athletesAdministering first aid when necessary

    • Microsoft

      Jul 2020 - now

      • Customer Success Account Manager

        Sept 2022 - now

      • Microsoft Learn Student Ambassador

        Apr 2021 - Jul 2024

      • FY21 Events and Planning Lead

        Sept 2020 - Aug 2021

      • Global Compromise Recovery Resource Manager

        Jul 2020 - Aug 2021

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Jason Cleaver
      Microsoft Learn Student Ambassador Microsoft Apr 2021 Description = Learn Student Ambassadors are a global group of campus leaders who are eager to help fellow students, create robust tech communities and develop technical and career skills for the future.https://studentambassadors.microsoft.com/certificate/28645505-df01-4a1f-b06b-3fe4978b2ad9