Experience

• 

  Kelly

  Oct 2010 - Jul 2023

  • Managed a team of 12 individuals who supported customers located in AL, FL, GA, NC, and SC. • Established background screening packages, ordered drug tests, and scheduled physicals as required.• Used vendor management tools such as ADP, DISA, Fieldglass, and Vector to assist with talent compliance.• Worked with Power BI system to keep track of coordinator performance and cycle times. • Hosted monthly calls with recruiting managers to discuss action items, expected volume, and feedback. Show less • Managed a team of 12+ individuals who supported 59 Retail and Consumer Goods customers for the company. • Handled the implementation of new and changes to existing accounts.• Shared updates to the team about changes to our technology and software. • Assessed metrics and performance of team members on various onboarding activities.• Worked with partners within screenings and recruiting to host trainings and job shadows.• Led leadership project to reorganize SharePoint training materials for coordinators. Show less • Communicated with recruiting team, talents, and customers on a daily basis. • Initiated and followed-up on background and drug screenings through different vendors like FADV, Orsus, DISA, and CHR. • Followed processes outlined to complete remote I-9 process using Nowhire.• Maintained customer work instructions accurately when an account change took place. • Ensured matrixes and deadlines were met.• Worked with vendor management websites to properly onboard employees for several customers. Show less • Responsible for supporting Talent Advisor and Recruiting teams to maximize profitability through initiating and clearing background screens for talents in a timely manner.• Provided daily updates regarding screening statuses within SharePoint.• Monitored a Team Mailbox and responded to account specific questions, issues and urgent needs from our Recruiting, Operation, and Talent Advisor Teams.• Partnered with clinics and labs for set up and /or investigating for all drug testing.• Worked with Talent through our Criminal Review Process to ensure eligibility for Kelly Services.• Assisted multiple teams with issues, special requests, and training related to all processes for Screening, Drug and Contract Compliance items.• Project Management- responsible for the management of projects for account specific needs (seasonal volume increases, compliance corrections, special customer requests, audits etc). Show less • Used creative skills to source for various Light Industrial and administrative skill sets on a regular basis.• Navigated through multiple systems to track down candidates.• Created daily reports to keep track of candidate progress.• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.• Determined candidate’s eligibility for employment based on Kelly’s Criminal Behavior Policy.• Coordinated schedules to arrange management interviews with applicants.• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.• Completed confirmation calls to ensure branch show rate numbers.• Posted openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.• Worked with hiring managers on recruiting planning.• Developed a pool of qualified candidates in advance of need.• Maintained regular contact with possible future candidates.• Maintained full knowledge of company policies by taking part in online and instructor led courses. Show less

  • P&I Onboarding & Screenings Supervisor

    Mar 2021 - Jul 2023

  • OSSC Onboarding Supervisor

    Mar 2020 - Mar 2021

  • Sr. OSSC Onboarding Specialist

    Jul 2015 - Feb 2020

  • Operations Specialist

    Mar 2013 - Jul 2015

  • Interactive Voice Response (IVR) Recruiter

    Oct 2010 - Mar 2013