Samuel Ngombi

Samuel ngombi

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Followers of Samuel Ngombi915 followers
  • Timeline

  • About me

    Network Engineer || Cyber Security Analyst || Cloud Architect || Developer

  • Education

    • Jaramogi oginga odinga university of science and technology center for e-learning

      2014 - 2018
      Bsc. computer security & forensic computer and information sciences and support services second class honors
    • University of east london

      2023 - 2024
      Msc information security and digital forensics computer science and digital tech
  • Experience

    • The national treasury

      Jan 2017 - May 2017
      Technical support specialist

      -Network Support and maintenance.-Installation and configuration of LAN network equipment such as routers and switches.-Monitoring of Government Common Core Network (GCCN) from network operation center.-Wireless installation and configuration.-IT user support during trainings and conferences.-Performed regular server management operations.

    • Systech africa ltd

      Jan 2019 - Mar 2019
      Software development intern
    • Internet solutions

      Oct 2019 - Aug 2020
      Technical support engineer

      -Provide technical and functional support to client projects, and technical team as and when required.-Diffusing volatile situations when distressed/irate clients are in contact with the technical support desk.-Documenting troubleshooting and problem resolution steps.-Perform Motorola Canopy Equipment checks, including aggregate capacity and signal’s (Unlicensed) power and Jitter levels.-Investigating, diagnosing and resolving network problems reported by user or network administrators.-Monitoring and troubleshooting mail flow on Synaq, Fortmail. Show less

    • Dimension data

      Oct 2020 - now

      -Provide technical and functional support to client projects, and technical team as and when required.-Hands-on resolution of day-to-day technical problems (internet connection, IP/MPLS, VPNs, layer2 point-to-point, domain and email hosting).-Proactively monitored links usage, conducted protocol analysis, frequent down times and accurately isolated the cause and provided working solutions.-Supporting users and network administrators over the telephone, email or through chat.-Conducted service review for client's subscribed services to advised on service performance improvement. Show less

      • Project Implementation and Network Engineer

        Apr 2023 - now
      • Senior Network Support Engineer

        Aug 2022 - Apr 2023
      • Intermediary Network Support Engineer

        Oct 2020 - Jul 2022
  • Licenses & Certifications

    • Cisco ccna (200-301) cert prep: network fundamentals and access

      Linkedin
      Jul 2021
      View certificate certificate
    • Cisco ccna (200-301) cert prep: security, automation, and programmability

      Linkedin
      Jul 2021
      View certificate certificate
    • Learning java

      Linkedin
      Jul 2021
      View certificate certificate
    • Cisco ccna (200-301) cert prep: ip connectivity and services

      Linkedin
      Jul 2021
      View certificate certificate
    • Networking foundations: ip addressing

      Linkedin
      Jul 2021
      View certificate certificate
    • Networking foundations: servers

      Linkedin
      Jun 2021
      View certificate certificate
    • Developing microsoft azure solutions

      Microsoft
      Mar 2021
    • Accredited technical professional - fortify security v1

      Fortinet
      Nov 2019
    • Microsoft professional program in devops

      Microsoft
      Jul 2021
    • Developing microsoft azure solutions

      Microsoft
      Jul 2021