Experience

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  Linx satellite, inc.

  Mar 2006 - Sept 2006

  Customer service rep

  • Assisted in maintaining and inputting customer information for new orders and credit checks• Scheduled technician appointments and reminded customers of their installation dates and times through phone calls.• Provided customer service needs by troubleshooting customer issues and answering their questions.

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  Namify

  Nov 2006 - Jul 2008

  Sr. account manager

  • Consistently met and exceeded quarterly sales target and quota by establishing solid business relationships with customers and prospects.• Responsible for supervising, training, and mentoring a sales team of 5 employees.• Motivated sales team to meet and exceed sales quota and objectives by developing effective sale incentives and promotions.• Directed multiple company meetings and training sessions.

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  Micro focus

  Nov 2008 - May 2019

  Revenue recognition specialist

  Point of contact for order management team working closely with Oracle consultants with bringing acquisitioned companies into existing system.Review, process, and manage orders submitted for accuracy.Work closely with sales in quote creation requests.Continue expanding knowledge of system guidelines, contracts, programs and all changes in relation to revenue recognition.Successfully complete all responsibilities by time requested.Built strong working relationships with functional teams such as product management, credit, revenue recognitions, to ensure orders processed were recognized correctly.Acting team lead in the absence of team director in accomplishing team goals and responsibilities. Show less

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  Suse

  May 2019 - Nov 2019

  Order management specialist
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  Proofpoint

  Nov 2019 - now

  • Lead Order Manangment Specialist

    Nov 2021 - now

  • Senior Order Management Specialist

    Jul 2021 - Nov 2021

  • Order Management Specialist II

    Nov 2019 - Jul 2021