
Timeline
About me
Highly organized, self-motivated and dedicated professional with 15+ years in hospitality, team training and development
Education

Ymca training, inc
2017 - 2018Certified administrative assistant human resources management/personnel administration, generalMicrosoft Office: Excel, Access, PowerPoint, Outlook, WordNetworkingFacilitate MeetingsAssistant General Manager and Human Resources Coordinator in office simulationData Entry

Le cordon bleu college of culinary arts-cambridge
2014 - 2015Associate in applied science degree restaurant, culinary, and catering management/manager
Anne arundel community college
2007 - 2009Restaurant, culinary, and catering management/manager
Experience

Marriott international
Feb 2009 - Nov 2013Supervisor/lead cook• Trained staff and new employees on kitchen procedures, operations, and menu items• Managed and recorded inventory and ordered stock on rolling basis• Catered to VIP guests at hotel; responded to inquiries• Prepared and cooked for large scale events and restaurant patrons• Logged and reported food safety metrics

Hmshost international
Aug 2014 - Oct 2014Supervisor• Provided supervision for 40+ employees across 4 restaurants• Collected and secured all daily revenue for 4 locations• Implemented employee coaching and employee recognition program• Collected, counted, reconciled and secured revenue• Managed inventory and ordered new stock

At your service staffing, llc
Feb 2015 - Jun 2018Event assistant• Provided all event set-up and catering functions from 100 to 2000 guests

City of boston
Sept 2017 - Jan 2018Office of human resources & workers compensation intern• Receive and direct candidates, interviewers,and internal staff• Manage multi-line phone system; answer, screen and transfer phone calls to Human Resources personnel and Workers’ Compensation team• Reports to Director of Human Resources and Office Manager• Maintain calendars and arrange meetings for Human Resources and Workers’ Compensation teams• Aid in the talent acquisition and on-boarding process• Prepared and maintained employment records such as hiring, termination, leaves, transfers, and benefits• Processed verification of earnings/employment of past and present employees• Maintain Workers’ Compensation claims; including open, date stamp, distribute, and filing claims• Utilized Drupal to modify and update employee website• Prepare and modify documents including correspondence, reports, memos, and emails• Organize and distribute daily mail for 40+ employees Show less

Harvard pilgrim health care
Jan 2018 - May 2018Human resources intern• Completed training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace privacy/security• Processed newly recruited and terminated employee files• Trained in Health Equity, Inclusion, Medicare Fraud, Waste & Abuse• Assisted in the recruiting and hiring process, including: reviewing resumes, conducting telephone and in-person interviews and making job offers• Reviewed and revamped job descriptions across all levels• Job shadowed Business Partners, Talent Acquisition, Organizational Development, and Compensation teams• Provided HR department with administrative support and assisted with special projects Show less

Golden gates consulting
Jun 2018 - Mar 2020Human resource coordinator/senior client executive• Lead the full recruitment life-cycle, from sourcing strategies, talent recruitment, acquisition to interview preparation and on boarding • Developed and implemented improved recruitment metrics to enhance metrics reporting• Proven track record of delivering exceptional sales results and increase in growth in customer accounts• Conducted daily status meetings with management team to review prior day’s performance and develop action plan • Supported, mentored and coached team members on new account acquisition, customer relations skills, and customer retention.• Retained all responsibilities of Office Manager and oversaw all employee relations, while assuming additional training and role as a Client Executive.• Conducted consumer compliance testing and monitoring to ensure vendors performed to service level agreements• Ranked highest producer for 5 consecutive months• Arranging complex and detailed travel plans, itineraries, and agendas. Show less

Errundz 4u llc
Jan 2021 - nowLoan signing agent/mobile notary• Collaborate with title and mortgage companies, as well as, third party vendors to meet with signer to facilitate paperwork regarding loans, purchases and sales• Travel to clients' homes or places of business to notarize real estate closing documents and other documents as requested by clients or escrow companies• Ensure that signer is aware and understand the documents he/she is signing without interfering with the transaction on behalf of either party• Maintain and safeguard signers’ financial information and files• Assist individuals with general notary needs Show less
Licenses & Certifications

Business administration
Ymca training, inc.Jul 2017
Hospitality and restaurant management
National restaurant associationMar 2009
Customer service, nraef
National restaurant associationMar 2008
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