Natasha Baptiste

Natasha baptiste

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location of Natasha BaptistePlainville, Massachusetts, United States
Followers of Natasha Baptiste89 followers
  • Timeline

  • About me

    Highly organized, self-motivated and dedicated professional with 15+ years in hospitality, team training and development

  • Education

    • Ymca training, inc

      2017 - 2018
      Certified administrative assistant human resources management/personnel administration, general

      Microsoft Office: Excel, Access, PowerPoint, Outlook, WordNetworkingFacilitate MeetingsAssistant General Manager and Human Resources Coordinator in office simulationData Entry

    • Le cordon bleu college of culinary arts-cambridge

      2014 - 2015
      Associate in applied science degree restaurant, culinary, and catering management/manager
    • Anne arundel community college

      2007 - 2009
      Restaurant, culinary, and catering management/manager
  • Experience

    • Marriott international

      Feb 2009 - Nov 2013
      Supervisor/lead cook

      • Trained staff and new employees on kitchen procedures, operations, and menu items• Managed and recorded inventory and ordered stock on rolling basis• Catered to VIP guests at hotel; responded to inquiries• Prepared and cooked for large scale events and restaurant patrons• Logged and reported food safety metrics

    • Hmshost international

      Aug 2014 - Oct 2014
      Supervisor

      • Provided supervision for 40+ employees across 4 restaurants• Collected and secured all daily revenue for 4 locations• Implemented employee coaching and employee recognition program• Collected, counted, reconciled and secured revenue• Managed inventory and ordered new stock

    • At your service staffing, llc

      Feb 2015 - Jun 2018
      Event assistant

      • Provided all event set-up and catering functions from 100 to 2000 guests

    • City of boston

      Sept 2017 - Jan 2018
      Office of human resources & workers compensation intern

      • Receive and direct candidates, interviewers,and internal staff• Manage multi-line phone system; answer, screen and transfer phone calls to Human Resources personnel and Workers’ Compensation team• Reports to Director of Human Resources and Office Manager• Maintain calendars and arrange meetings for Human Resources and Workers’ Compensation teams• Aid in the talent acquisition and on-boarding process• Prepared and maintained employment records such as hiring, termination, leaves, transfers, and benefits• Processed verification of earnings/employment of past and present employees• Maintain Workers’ Compensation claims; including open, date stamp, distribute, and filing claims• Utilized Drupal to modify and update employee website• Prepare and modify documents including correspondence, reports, memos, and emails• Organize and distribute daily mail for 40+ employees Show less

    • Harvard pilgrim health care

      Jan 2018 - May 2018
      Human resources intern

      • Completed training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace privacy/security• Processed newly recruited and terminated employee files• Trained in Health Equity, Inclusion, Medicare Fraud, Waste & Abuse• Assisted in the recruiting and hiring process, including: reviewing resumes, conducting telephone and in-person interviews and making job offers• Reviewed and revamped job descriptions across all levels• Job shadowed Business Partners, Talent Acquisition, Organizational Development, and Compensation teams• Provided HR department with administrative support and assisted with special projects Show less

    • Golden gates consulting

      Jun 2018 - Mar 2020
      Human resource coordinator/senior client executive

      • Lead the full recruitment life-cycle, from sourcing strategies, talent recruitment, acquisition to interview preparation and on boarding • Developed and implemented improved recruitment metrics to enhance metrics reporting• Proven track record of delivering exceptional sales results and increase in growth in customer accounts• Conducted daily status meetings with management team to review prior day’s performance and develop action plan • Supported, mentored and coached team members on new account acquisition, customer relations skills, and customer retention.• Retained all responsibilities of Office Manager and oversaw all employee relations, while assuming additional training and role as a Client Executive.• Conducted consumer compliance testing and monitoring to ensure vendors performed to service level agreements• Ranked highest producer for 5 consecutive months• Arranging complex and detailed travel plans, itineraries, and agendas. Show less

    • Errundz 4u llc

      Jan 2021 - now
      Loan signing agent/mobile notary

      • Collaborate with title and mortgage companies, as well as, third party vendors to meet with signer to facilitate paperwork regarding loans, purchases and sales• Travel to clients' homes or places of business to notarize real estate closing documents and other documents as requested by clients or escrow companies• Ensure that signer is aware and understand the documents he/she is signing without interfering with the transaction on behalf of either party• Maintain and safeguard signers’ financial information and files• Assist individuals with general notary needs Show less

  • Licenses & Certifications

    • Business administration

      Ymca training, inc.
      Jul 2017
    • Hospitality and restaurant management

      National restaurant association
      Mar 2009
    • Customer service, nraef

      National restaurant association
      Mar 2008