Iva Vujić

Experience

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  Logic Marketing

  Apr 2010 - Oct 2010

  Account/Office Assistant

  - Development of marketing solutions and strategies for clients- Brand management- Implementation of strategic and operative marketing plans- Managing media communication channels- Office tasks

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  Hrvatski zavod za zapošljavanje (HZZ) - Croatian Employment Service (CES)

  Jul 2011 - Feb 2016

  Project Manager

  ▪️Office for financing and contracting of EU projects▪️ - Preparation of Tender documentation and Implementation of Projects in the area of Human Resource Development, Social Inclusion and Emplyoment- Executing the operations of the Division, in accordance with the internal regulations, Financing / Implementing Agreements, EU rules and procedures and applicable national legislation;- Monitoring the contract implementation;- Performing On the spot checks of Beneficiary Institutions and Final beneficiaries;- Performing vertical quality control;- Applying the reporting procedures of the Division - Performing controls and reviews of reports Show less

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  Etihad

  Feb 2016 - Dec 2022

  Business class/Premium Flight attendant

  - Premium Crew at Business Class in Etihad Airways. Silver service trained.- Trained and experienced in VVIP, VIP and CIP protocols.- Experienced as a deputy, leading a team of 4 people in regards to service and security on a narrow body fleet.- Achieving passenger satisfaction through high standard customer service, based on specific hospitality touch points and emotional connection- High sense of professionalism and personal appearance maintenance- Work in various dynamic and multicultural teams.- Trained in customer service, first aid, conflict resolution tactics and safety procedures to observe compliance with airlines national and international aviation regulations. Show less

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  Qatar Executive

  Dec 2022 - now

  VVIP Corporate Flight attendant - ACJ Private fleet

  • Flight attendant for VIP/VVIP, operating at the highest flight standards• Assuring the safety, security and comfort of our guests on all flights, through knowledge of industry safety practices and emergency procedures• Work in a dynamic environment, delivering exceptional in-flight service, while exercising discretion and maintaining a strict level of confidentiality• Providing outstanding service to all customers through recognizing their individual needs