Basil Basheer KT

Experience

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  MAN Trucks India Pvt Ltd, Poomkudy Motors

  Nov 2012 - Jul 2013

  Service Advisor

   Dealing with the customer enquiries by telephone, email, letter or face to face. Ensuring that a customer problem is brought to a satisfactory conclusion. Communicated status of job service as necessary. Advised customers for needed repairs when appropriate. Contributed to and participated in team meetings and activities. Determined product warranty status and assisted in processing customer’s warranty claims. Provide efficient customer service. Coordinate with team members to make sure the services are performed accurately and properly. Show less

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  Luminart Lamps Manufacturing LLC

  Sept 2013 - Aug 2015

  Production Engineer

   Plan and Coordinate Production Engineering Process on daily basis to produce high quality products. Develop Operational Strategies to achieve Production and Financial Objectives. Establish Safety Procedures and Environmental regulations for employees. Provide Engineering support for Production and Maintenance activities to ensure maximum Production. Prepare Quotations based on the Client requirements. Evaluate current Production activities and make recommendations for improvements. Provides training and guidance to team members to accomplish Production processes. Aid in Budget preparation and monitor expenses and profitably. Show less

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  I4 Technologies FZCO

  Nov 2015 - Sept 2016

  Operations Manager

   Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (Project related), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Management of agency budget in coordination with the Executive Director. Development of individual program budgets.  Regular meetings with Executive Director around fiscal planning. Show less

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  Maxell International LLC

  Oct 2016 - Apr 2018

  Technical Sales Engineer
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  Al Arabia for Safety & Security LLC (Juma Al Majid Group)

  Sept 2018 - now

  Sales Engineer