
Ryan M. Hill, Sr. PMP
Senior Manager (Concord EFS)

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About me
Experienced Strategy & Transformation Leader I Help Companies Accelerate Outcomes & Maximize Profits Using Leading Technology & Project Management Principles
Education

The University of Georgia
-Bachelor of Business Administration (B.B.A.) Business/Corporate Communications
Harvard Business School Online
-Business Strategy
Experience

First Data Corporation
Jan 1996 - Jun 1998Senior Manager (Concord EFS)
Ceridian
Jan 1998 - Jan 2001District Vice President of Implementation and Client Services
ProBusiness
Jan 2001 - Jan 2003Senior Client Services ManagerProBusiness (NASDAQ: PRBZ) is the fastest growing company within the payroll, employer tax filing, and professional services industry. Senior Client Services Manager, Eastern Region Developed business partnerships while ensuring client retention and revenue growth opportunities. Managed client relationships for clients headquartered in the US eastern and central regions. Major clients included US Airways, Delta, Coach, Avon, and Capital One Financial Services.• Managed annual revenue of $12.1M, including a staff of 12 Account Executives.• Trained on Clients For Life methodology including Web of Influence Management Sold Payroll & Tax Filing services and maintained strong business relationships with C-level business partners.• Served as the Key Client Project Manager; held responsible for payroll implementation, mergers, and company spin offs.• Consulted with key clients on year end preparation, employee wage verifications Show less

Timeless Brands USA
Nov 2004 - Jun 2021In this job role, I successfully scaled revenue portfolios while overseeing experiential marketing, global event strategy, media production, communications, and digital projects. While in this position, I specialized in consumer engagement and national brand activation, managing senior events and brand activation managers. I also led significant client projects for Ford, AT&T, and Samsung, directing Fortune 100+ client events globally. One of my top accomplishments in this role is that I developed standards and strategies for "Experience Excellence," creating four award-winning experiential campaigns. A few of my other successes in this position include:► I generated $20M annually (client revenue) by scaling project revenue from $200K to $2M per project.► I increased consumer data capture from 14K to over 40K for a national automotive brand.► I crafted and launched a campaign for a global beverage brand and a historic civil rights church's 100th anniversary.RELEVANT SKILLS: Revenue Expansion, Client Engagement, High-Profile Projects, Excellence Standards, Revenue Growth Show less Senior Executive Consultant + Project Manager responsible for creating compelling content & experiential strategies that move the traditional brand perception (a historic civic rights organization) to a modern-day social justice focused organization focused delivering impact across five(5) areas of focus: Workforce Development, Education, Housing, Health, and Social Justice. Executive liaison (C-level, Senior VP and VP's) responsible for negotiating executive stakeholder participation + approvals, developing project presentations and state-of-the-project reports. - Curated the "Who Is NUL" and "We Are Here" campaigns- Content strategies for Bill & Melinda Gates Foundation Grant - Produced five(5) TV commercials broadcast on Comcast + BET + Interactive ONE- Designed Times Square Billboard ads- Broadcast commercials in 91 US Markets Show less Chief Marketing Officer responsible for brand development, creative designs, advertising strategies, strategic partnerships, creative ad design, PR and media partnerships. Certified COVID Compliance Officer responsible for ensuring all COVID-19 policies and safe practices are implemented and adhered to. Provide training and technical guidance for daily operations (including producers, directors, crew & staff)RESULTS:- Sold Out 100% of events- 0% Covid-19 traceable to our events (staff + attendees) since June 2020- Generated 30M impressions Show less
Head of Enterprise Project Management Office (EPMO) and Global Events
Jan 2016 - Jun 2021National Urban League - EVP, Content Project Management | Experiential Strategy
Apr 2019 - Apr 2021Drive-In Concerts Series - Chief Operating Officer - COVID-19 Compliance Officer
Mar 2020 - Oct 2020AT&T - VP, Project Management & Experiential Marketing - College Football National Championship Game
Jan 2018 - Feb 2019Direct TV + Samsung - VP, Project Management (Experiential & Content) - March Madness
Jan 2018 - Apr 2018Ford Motor Company - Director Project Management - Experiential Marketing & Content
Jan 2009 - Dec 2017PlayDate - Enterprise Project Manager and Sr. Events Architect
Nov 2004 - Dec 2009

Inspire Brands
Jun 2021 - nowIn this role, I spearhead strategic initiatives (i.e. transformation, innovation, etc.) and govern the Project Management Office (PMO) for a $4B division, supporting 2,200 restaurants and 100+ support center staff delivering 250+ projects annually with a financial impact of >$10 million across the P&L.. While in this role, I manage and execute strategic objectives and key results (OKRs), aligning processes with corporate goals and positioning the PMO as the OKR execution arm. I also direct large-scale transformation & innovationinitiatives, effectively managing risks and issues. In addition, I lead cross-functional workflow models, executive communication strategies, and change management systems. A few of my successes in this position include:► 91% project satisfaction rating for 2024.► Inspire Innovator of the Year for 2022, being recognized for innovating and implementing a profitable PMO and OKR attainment model.► $2.8M in efficiency gains by reducing risks, facility utilities and delivering projects in scope, on time and under budget.► I enhanced project operations by cultivating strong relationships with functional leaders and shared services partners (i.e. IT, facilities management, real estate development, supply chain, design & engineering, etc.).RELEVANT SKILLS: Strategic Leadership, Business Transformation, OKR Execution, Innovation, Change Management, Cross-Functional Teams Collaboration, Process Optimization Show less The Director of Strategic Initiatives & Project Management Office (PMO) functions as a leader within the Inspire Company Restaurants (ICR) organization and as “Chief of Staff” and "Transformation Leader" to the Senior Vice President of Company Ops Services & Innovation.Inspire Brands is a privately held 30B+ global restaurant group.The Director is accountable for transformatipn initiatives including building, leading and the governance of PMO centers of excellence supporting 2,200 company-owned restaurants (w/ 65,000 team members) and 200+ global support center team members.PMO responsibilities includes program & project management methodology development, risk & control management, business analysis, quality assurance, budget/financial approval process, strategic planning & c-level reporting. The Director is also responsible for selecting the project management tool, training, implementation, procurement/vendor management and contract negotiations. Additionally, the Director's responsibility includes ensuring the successful execution of the Inspire Executive Team (IET) strategic initiatives “Objectives & Key Results (OKR)”, developing inter-departmental workflow models and delivering executive communication strategy to c-level executives across six(6) brands including Arby’s, Buffalo Wild Wings, Sonic, Dunkin Donuts and Baskin Robbins. The role is also responsible for leading, coaching and developing a team of strategic communications & project/program management Subject Matter Experts (SME). Additionally, the role will be responsible for the governance of all projects for the ICR organization and direct management of key strategic projects that will be managed through the Project Management Office.Awards: Inspire Innovator of the Year (2022), Maverick Block Recognition (2021) Show less
Senior Director Strategic Initiatives & Project Managment Office (PMO)
Aug 2023 - nowDirector, Strategic Initiatives & Project Management Office (PMO)
Jun 2021 - Aug 2023
Licenses & Certifications
- View certificate

Teaching Civility in the Workplace
LinkedInDec 2023 
Project Management Professional (PMP)
Project Management Institute
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