Mithila Krishnan

Experience

• 

  Cognizant Technology Solutions

  Sept 2005 - Sept 2006

  Programmar Analyst

  • Involved in analyzing and enhancing Business Intelligence Reports for an American Pharmaceutical giant. • Cognizant Certified Data Warehousing employee.

• 

  Citibank

  May 2008 - Aug 2015

  .Project Manager in charge of delivery of Electronics Banking products for corporate customers in Chennai and Bangalore. Projects were of varying complexity.• Project lifecycle leadership over all phases of projects. End to end responsibility to scope, plan, execute and monitor all stages. Business implication assessments were done for each project phase. Project was governed to meet deadlines, quality standards and client expectations.• Managed project stakeholders with timely communication and updates. Built effective working relationships with cross functional teams seated at different locations in the organization.• Liaised with cross functional work streams and managed delivery around tight deadlines. Strong communication skills with internal teams and external clients. Frequently collaborated with leadership teams at client’s end.• Managed change requests sensitively by working with internal and external customers.• Subject Matter Expert in Citibank’s Electronic Banking platform. Good understanding of transaction banking business, mainly payments and collections.• Configured, tested and deployed the products with the assistance of vendor teams. Experienced in guiding the work of vendor teams. • Involved in host to host integration of client’s ERP with Citibank’s banking application. Analyzed industry standards like ISO XML, SAP IDOC, SWIFT and Citibank compatible file formats.• Resolved numerous project issues including technical issues, tactical matters, scope creep, divergent business and user needs. Effective problem solving and analytical skills.• Proactively managed risk, created risk mitigation plans and ensured project outcomes were controlled and met highest quality standards.• Worked with sales team at the project bidding stage. Presented products to the clients, performed.• Seamless client onboarding and implementation resulted in quicker revenue realization to the bank. Show less

  • Implementation Manager - Treasury and Trade Solutions

    Nov 2009 - Aug 2015

  • Management Associate

    May 2008 - Nov 2009
• 

  Deloitte

  Jul 2021 - now

  • Senior Consultant

    May 2023 - now

  • Consultant

    Jul 2021 - May 2023