James Gresty

Experience

• 

  2005-2007 Sports World Chelmsford, Essex

  May 2005 - Jun 2007

  Customer Service Assistant

  Assisted with everyday duties amongst the store.Specifically assigned to working in Footwear Department to advise, serve and work under pressure of busy retail times.First experience of being customer facing with an opportunity to up-sell.Successfully apprehended a shoplifter to recover stolen goods for the company.

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  Wonderful Life Essex

  Jun 2007 - Mar 2008

  Trainee Account Manager

  Introduction to the Hair Industry and salon environment.Learned how to manage an effective journey plan/sales cycle.Learned skills on presenting, negotiating and closing a proposal.Learned how to assess debt and identify the type of payer an account is.

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  L'oreal Professionnel Essex

  Apr 2008 - Jun 2012

  Achieved 6% growth YOY.Exceeded numerous launch objectives of new products.Formed part of a successful team to win a holiday incentive by achieving over 115% of my individual 3month sterling Target.Provided added value support to Accounts through business building ideas and tools.Implemented staff incentives to ensure sell through of products and staff motivation.Provided in-salon training to help them with product knowledge and retail skills.Implement a system to successfully upgrade clients stockholding from an old product to new.Identified internal opportunities to strengthen customer loyalty and subsequently increase Turnover. Opportunities were also passed to colleagues whenever necessary. Show less Winner of a National incentive to strategically launch 2 new products.Achieved additional incentive for number of accounts opened in a week.Successfully managed territories; Adapted to successfully maintain a territory of a sister brand within the same division of the company.Assisted with various tasks designed to increase turnover and business opportunities within the team, including innovating and creating new ways to reach the target market.To be adaptable to change at any time in event of colleague absence or target change. Show less

  • Account Manager

    Apr 2011 - Jun 2012

  • Mobile Account Executive

    Apr 2008 - Mar 2011
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  Reed.co.uk

  Sept 2012 - Jul 2013

  B2B Sales- Looking after training providers that advertise on our website and generating leads for them.Winner of two "Sales Contributor of the Period" awards in successive months.Worked closely with Marketing and Customer Experience Teams to ensure client needs were fulfilled.Services sold ranging from Lead Generation through to bespoke email campaigns and Banner Advertising.Responsible for managing existing accounts and new business. B2C sales- providing consultations for people looking to complete professional qualifications in accounting and finance from lead to sale.

  • Account Executive- Courses Advertising

    Dec 2012 - Jul 2013

  • Learning Consultant- Accountancy & Finance

    Sept 2012 - Dec 2012
• 

  Cloud Nine Hair

  Jul 2013 - Jun 2015

  Regional Manager

  Responsible for growth and development of the Cloud Nine brand in the South East of England.To manage existing Premier accounts and identify Trade accounts with potential for Growth.Responsible for identifying and winning of new business within the Region .To successfully implement branding and marketing campaigns within the region by working with Marketing/PR and Trade sales teams.

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  Label.m Professional Haircare/ Mascolo Group Limited

  Jun 2015 - Apr 2018

  International Business Development Manager

  Reported to the Global General Manager for Mascolo Group. Responsible for go to market strategies of 15 countries, across multiple continents, worth over £1.2M. • Increased sales from £800k to over £1.2M via strategic distributor network management for my given zone.• Successfully managed the negotiation and onboarding of a new distributor to launch in 3 brand new markets worth over £1m in first 3 years.• Conducted multiple, successful market visits and presented to multiple audiences (via translator). Show less

• 

  L'Oréal

  May 2018 - Jan 2025

  Reported to the Commercial Director – Key Accounts for the Professional Products Division (PPD) UKI. Responsible for the go to market strategy of 20 accounts worth over £1.5m, to drive market growth for the PPD business. Reported to the Indirect Commercial Director for the Professional Products Division (PPD) UKI. Responsible for the go to market strategy of 2 accounts worth over £3m, to drive market growth for the PPD business within our Indirect Channel, across various routes to market. Reported to the Indirect Commercial Director for the Professional Products Division (PPD) UKI. Responsible for the go to market strategy of 3 accounts worth over £2.1m, to drive market growth for the PPD business through multiple channels.

  • Key Account Manager

    Oct 2022 - Jan 2025

  • National Account Manager

    Jan 2022 - Oct 2022

  • Regional Development Manager (Matrix & Biolage)

    May 2018 - Dec 2021
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  Color Wow UK, a Federici Brand

  Jan 2025 - now

  UK Sales Manager (Trade)