Tracy Coutts

Experience

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  PanCanadian Petroleum Ltd.

  May 1996 - Mar 1998

  Accounts Receivable Specialist / Analyst, Special Projects, and Accounts Payable Analyst
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  Edge Energy Inc.

  Mar 1998 - Jul 2000

  Senior Operations Accountant
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  Dynegy Canada Inc.

  Jul 2000 - Jan 2001

  Senior Gas Marketing and Production Accountant
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  Valeo Power

  Jan 2001 - Nov 2004

  Manager of Billing / Settlement and Account Manager

  - Improved and automated processes to manage business growth, engaging IT department, managing change management, reducing resource requirements and increasing access to client information.- Acted as company representative to Provincial Government, presenting recommendations regarding electricity market deregulation and developing industry standards and practices. Created processes to manage bad debt that resulted in the successful execution of the collection of a variety of accounts. Show less

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  Balancing Pool

  Jan 2005 - Jun 2006

  Senior Power Analyst

  Conducted review and feedback sessions of court documents, reporting potential future impacts of decisions and negotiated settlements to avoid costly arbitrations. Coordinated risk review, financial analysis, and information memorandum for Sheerness capacity auction which resulted in the oversubscribed auction. - Negotiated Wabamun settlement with TransAlta, managing liability of the project and analyzing costs and risks associated with environmental issues.- Finalized Isolated Generation Reclamation and Remediation project details with ATCO Electric, reducing costs associated with ongoing diesel generator clean-up in Northern Alberta Show less

• 

  ENMAX

  Jun 2006 - Sept 2024

  Provide strategic advice and support to ENMAX business units, including senior leadership, in meeting obligations under ENMAX’s regulatory compliance obligations and related regulations. Sponsored the development and management of processes, investigations, education programs and relationships with regulatory bodies and other stakeholders. - Led and sponsored the development of compliance and ethics education programs and policy development to achieve regulatory compliance and set expected behaviour including corporate-wide mandatory training programs in regulatory compliance, ethics, privacy, records management and policy management.- Overcame privacy breach events, provided recommendations and updates to executives, ensured management of litigation risk, and ensured customers were aware of risk relating to the breach.- Championed the redevelopment of Regulatory Compliance Plans and framework to address changes in regulation, seeking broad stakeholder input, managing organizational change management, reducing regulatory burden and ensuring industry alignment.- Transitioned corporate compliance culture, removed barriers and changed norms to ensure the successful adoption of changes, leading to dramatically reduced and mitigated compliance and regulatory risks. Created standardization of critical processes to manage risk.- Developed and executed a multiyear business plan to extensively redevelop Compliance processes to address documentation risks, address mitigation of compliance risk, changes to regulations, set expected ethical behaviour, drive operational efficiency, maximize value creation, focus on cost reduction and address internal stakeholder concerns. Show less Led multidisciplinary team to negotiate resolutions with counterparties and build relationships with suppliers, regulatory bodies and stakeholders. Completed analyses and reports for senior management and board of directors, and provided information and strategic advice on issues affecting generation assets. - Recognized as a corporate and industry expert on Power Purchase Agreements (PPA), managing two large coal electricity contacts producing 11M MWh annually with an approx. yearly budget of $600 Million and developing commercial strategy. Appeared as a witness as a PPA commercial expert in multiple arbitrations. - Led the termination of PPAs based on forecasted financial impacts and input from the executive team, researching available information and legal implications for never never-before encountered challenges.- Reduced costs associated with changes in law, operations and Statistics Canada indices, minimizing costs to provide competitive products to retail operations through negotiations with PPA Owners. Show less Orchestrated all aspects of the District Energy business, including strategy development, data management, operational management, business life cycle planning, contract negotiations and project approvals. Unified team to elevate department presence as part of overall company strategy, led corporate initiatives and drove operational excellence. Negotiated new contracts, partnered with sales staff to meet customer needs, and ensured maximum value was secured. - Improved sales process and reduced time required to complete negotiations, creating templates for contracts and developing offer strategies to suit customer needs.- Collaborated with key staff in other departments, identifying risks, impacts and resolutions for natural gas supply and business development implications. Show less

  • Director of Compliance, Records Management, ENMAX Energy Regulatory and Privacy Officer

    Mar 2017 - Sept 2024

  • Director, Commercial Servcies

    Feb 2013 - Mar 2017

  • Business Manager of District Energy - Limited Term

    Apr 2012 - Apr 2013

  • Manager of Commercial Contracts

    Jun 2006 - Apr 2012
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  Coutts' Consulting

  Sept 2024 - now

  Founder

  Consulting Services to Utilities on Commercial, Compliance, Regulatory and Privacy Matters