Kaitlin Sipp

Experience

• 

  Hôtel Ile Rousse***** Thalazur Bandol

  Apr 2013 - Aug 2013

  Service & Production / Restaurant Les Oliviers

  - Successfully handled various responsibilities such as production oversight, efficient stock management, and the development of seasonal menus while adhering to strict HACCP regulations. - Excelled in sales and customer service, and had the privilege of serving as the breakfast manager.

• 

  Grand Velas Riviera Maya, Playa del Carmen, México

  May 2014 - Aug 2014

  Hotel Concierge & Spa Receptionist

  Grand Velas is proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. — Degree Hospitality Degree

• 

  Barrière

  Apr 2015 - Aug 2015

  Assistant Kitchen Manager Le Belvédère

  Production for the panoramic restaurant Le Belvédère, Breakfast, and Snack Spa. Culinary animation "Ribeauvillé Wine Fair".

• 

  HOSTELLERIE DE LA CHENAUDIERE

  May 2016 - Aug 2016

  SPA Receptionist

  - Internship at a renowned 5-star Relais & Châteaux hotel, for the Master European Wellness and Sport Management program. - Proficiently managed spa operations, ensuring exceptional guest experiences through attentive service and promoting spa products. Additionally, actively contributed to reception tasks, further enhancing guest satisfaction and engagement.

• 

  Hotel Bareiss im Schwarzwald

  Apr 2017 - Aug 2017

  Customer Services / Hotel & SPA Receptionist

  - Internship at a prestigious 5-star luxury hotel, specializing in front desk operations for both the hotel and spa reception areas.

• 

  Alsace Destination Tourisme (ADT)

  Aug 2018 - Dec 2020

  Responsible for overseeing the comprehensive online commercial Alsatian offer, including stays and excursions, with a focus on delivering exceptional customer experiences.Efficiently managing the Auditweb Alsace service, empowering Alsatian tourism professionals to evaluate their online presence and identify key areas for enhancement.Contributing as a valuable member of the 48h Tourist Innovation team, a vibrant event dedicated to fostering creativity and innovation in the tourism industry. Show less - Efficiently managed and maintained inventory of all tourist brochures, ensuring that tourism stakeholders had an ample supply of relevant materials. - Coordinated essential meetings, ensuring seamless communication and collaboration among team members. - Facilitated the distribution of postal brochures to tourists, providing them with valuable information for their travel experiences. - Successfully navigated and orchestrated the relocation process for the entire organization, ensuring a smooth transition. Show less

  • Marketing / Diagnosis, Consulting and Project Management

    Mar 2019 - Dec 2020

  • Logistics Coordinator

    Aug 2018 - Mar 2019
• 

  Wecandoo

  Jan 2021 - Feb 2023

  Onboarding and Content Manager

  Wecandoo is dedicated to promoting craftsmanship through the organization of hands-on workshops that bring together artisans and individuals passionate about a specific craft. As the artisan onboarding lead at Wecandoo, my role entailed guiding artisans through the initial stages of our collaboration, from creating captivating content to successfully launching their first workshops with enthusiastic participants.- Successfully coordinated and executed 1000 captivating photoshoots in collaboration with more than 50 skilled photographers.- Meticulously crafted and implemented writing guidelines to create 2500 engaging product pages.- Maintained regular and productive communication with partners in Belgium and the Netherlands to ensure seamless operations. - Actively volunteered as a key organizer for staff events, creating memorable experiences for the team. Show less

• 

  Bramble Ski

  Nov 2023 - Aug 2024

  Operational Specialist

  Bramble Ski operates the finest luxury chalets in exclusive ski resorts in France, Austria, and Switzerland.- Administrative Expertise: Proficiently handle CRM data, staff administration, and financial tasks to ensure seamless operations.- Operational Support: Provide comprehensive assistance in organizing meetings, training sessions, and handling administrative duties for the COO and Resort Operational Teams while maintaining brand integrity and legal compliance.

• 

  Cirkel Supply Co.

  Aug 2024 - now

  Partnerships Manager

  We specialise in premium ski clothing rental across Switzerland. We offer top quality brands and ensure our service is ultimately convenient: customers order their favourite outfit on our website, and we deliver directly to their destination. - Develop and maintain strategic partnerships- Collaborate with the marketing team to coordinate partner outreach and create promotional materials- Lead the planning and execution of partnership initiatives, including road trips and meetings, while managing budgets and logistics. Show less