Jessica Flick, MBA, CSM, CSPO

Experience

• 

  University of Louisville

  Jan 2007 - Jan 2008

  Resident Assistant
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  Eastern Kentucky University

  Aug 2008 - Jun 2009

  Graduate Assistant - Housing

  Worked with outside vendors to arrange catering, venue rental, and entertainmentManaged multiple timelines and budgets simultaneouslySupervised 9 students that planned events in two freshmen residence hallsPrepared agendas for weekly meetings,various office work Planned first annual ‘The Last Lecture’Supervised 15 students during summer work crew

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  Eastern Kentucky University

  Oct 2009 - May 2010

  Graduate Assistant - Technology Department

  Focused on marketing efforts to recruit and retain industrial technology students.Researched Industrial Technology trends and interviewed students and facultyUpdated various recruiting material based on research and interviews

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  Terillium

  Aug 2010 - Aug 2011

  Marketing Assistant

  • Assisted in maintaining internal and external communications such as newsletter, press releases, and the marketing intranet site• Assisted with event planning for trade shows• Developed & implemented strategies to take advantage of social networking technology for communication and more than doubled our internet presence.• Cataloged existing logos and graphic images used in our marketing collateral. Created materials to be used at conventions and other marketing event• Developed sales and marketing slides to be used by our sales team• Assisted with the development customer reference stories.• Assisted with monthly webinars.• Developed relationships with current vendor and customers. • Assist with special projects Show less

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  Acosta Marketing Group

  Sept 2011 - Jul 2013

  Account Coordinator

  CLIENT INTERACTIONThis includes taking project direction from the client, translating the clients direction into a brief, sending documents, such as estimates or artwork, to the client for review, and leading status calls with the client.PROGRAM MANAGEMENTThis includes creating and updating schedules and timelines; ensuring that all project specifications including ship locations, creative revisions and client approvals are accurately documented and communicated to the creative and estimating teams; and working with vendors such as Catalina, and dunnhumby to make sure programs are set up correctly.FINANCE MANAGEMENTThis includes working with Accounts Payable and Billing to make sure our clients are billed accurately and timely, as well as making sure we pay all vendors. Show less

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  Pep Promotions

  Jul 2013 - Nov 2016

  Western Union•Project Management for all aspects of the brand's marketing promotions. •Communicate / update timeline expectations to client, supplier and internal personnel.•Communicate production/promotion specifications to suppliers.•Coordinate receipt and signing of all purchase orders for programs.•Collaborate with client and suppliers to assure that program requirements meet legal and policy guidelines/requirements. •Assist in confirming project cost estimates and communicating with appropriate personnel. •Communicate recommendations that allow our customers to reduce costs and/or reduce cycle time.•Collaborate with necessary parties to assure seamless program execution. Show less P&G Top 15 - •Manage all aspects of marketing promotions for brand. •Communicate / update timeline expectations to client, supplier and internal personnel.•Communicate production/promotion specifications to suppliers.•Coordinate receipt and signing of all purchase orders for programs.•Collaborate with client and suppliers to assure that program requirements meet legal and policy guidelines/requirements. •Assist in confirming project cost estimates and communicating with appropriate personnel. •Communicate recommendations that allow our customers to reduce costs and/or reduce cycle time.•Collaborate with necessary parties to assure that complete program execution is seamless and flawless.•Coordinate invoice receipt and approval with Billing / Invoicing Coordinator. •Assist in the establishment and development of processes/procedures.•Member of the Recruiting Committee Show less P&G Beauty Care•Support a team/business unit of Account Executives, Account Specialists, and Account Supervisors.•Compile vendor estimates and update cost elements in PEPConnect.•Assist team on large scale initiatives.•Act as a back up when the main contact for a program is out of the office.•Assist with vendor POs and billing.•Ensure all program information is up to date in PEPConnect.•Learn existing processes/procedures.•Assist in the establishment and development of new processes/procedures. •Communicate with clients and vendors, as directed. Show less

  • Account Executive

    Aug 2014 - Nov 2016

  • Account Executive

    Nov 2013 - Jul 2014

  • Account Coordinator

    Jul 2013 - Nov 2013
• 

  Oracle

  Feb 2017 - Dec 2021

  - Sales support building digital audiences for Major Brands and Agencies- Work with internal and external data providers and across multiple systems to build audiences and send downstream to both open web and walled garden platforms.- Document work flows as new processes are developed.- Train and mentor teammates to foster a less stressful and more productive work environment. - Sales support building audiences for offline media.- Leverage first party data to build audiences for direct mail.- Manage complicated timelines and build requirements to ensure names are delivered in time for the mail merge.

  • Account Services Manager, Digital - Agency and Onramp

    Jun 2020 - Dec 2021

  • Solutions Coordinator, Direct Mail-Retail

    Feb 2017 - Jun 2020
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  Claritas

  Jan 2022 - Oct 2023

  Sr. Manager - Digital Products

  Digital Syndicated Audiences Product Owner★ Directs product development and management for the company’s portfolio of digital audiences that are used by marketers to optimize campaigns.★ Responsible for designing strategic roadmaps outlining future efforts to improve product quality and utility.★ Manages projects to execute data updates to thousands of audiences across more than 10 platforms representing over $10M in annual revenue.★ Diversifies products and reduces costs by working with a network of data suppliers and vendors.★ Uses Confluence to document processes, procedures, and best practices as a reference for business stakeholders. Builds reports using Power BI.★ Debuted a ticket request system in Jira that tracked over 5500 custom audience deliveries in the first nine months.★ Write epics and work with development and production teams in sprints to continually deliver product updates. Show less

• 

  Boulder Community Health

  Sept 2023 - now

  Being in the hospital can be stressful for both the patient and the family. The Medical Surgery unit is the largest in the hospital, consists of 27 beds and an outpatient infusion center. The ortho/neuro unit consists of 23 beds. The Unit Coordinator supports the doctors and nurses by★ Addressing patient and family member questions with compassion, escalating to nursing staff when necessary.★ Facilitating communication between internal care teams and external vendors to ensure patient care can be administered efficiently and effectively.★ Documenting all admissions and discharges within Epic software. Show less

  • Epic Credentialed Trainer

    Aug 2024 - now

  • Unit Coordinator (Med surg and ortho/neuro)

    Sept 2023 - now