Steve Konrath

Experience

• 

  TruGreen

  Mar 1991 - Nov 2001

  Managed branch operations in Brevard County to achieve sales, production, and profit goals. Directed the delivery of quality customer service, as well as recruiting, selecting, and training all new associates. Started out as a Sales Representative in Tampa, FL, and was promoted to a Sales Manager in just over one year. Worked in Fort Lauderdale/Miami, Jacksonville and Melbourne locations over the next eight years. Recruited, selected, trained, supported and lead sales teams to achieve sales goals.

  • Branch Manager

    Sept 2000 - Nov 2001

  • Sales Manager

    Mar 1991 - Aug 2000
• 

  The Scotts Miracle-Gro Company

  Dec 2001 - Jul 2016

  General Manager

  Provided leadership initially over Melbourne / Port Saint Lucie markets consisting of two locations. Duties included P&L management, sales, operations and administration. Later expanded the scope of operations into Ocala and Orlando markets, with combined revenues of $7mm. Achieved awards for outstanding service in 2005 & 2012, and exceptional teamwork in 2014. Also, all locations received the prestigious Scotty Safety Award

• 

  TruGreen

  Jul 2016 - now

  Managing a multi-site P&L for three locations, averaging between 60-75 associates, and model out the financial impact of decisions made at the branches. Responsible for delivering operational success by viewing the customer problem through the lens of an operator, balancing customer improvement opportunities with cost and customer capabilities, to design practical, relevant, implementable solutions that can be sustained long-term. Demonstrates customer focus by prioritizing customer relationships and works to "do right" by the customer, realizing that they are at the core of the business. Ensures plans to mitigate risks at a site level are appropriate, and process-related risks are escalated. Ensures that branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint. Show less

  • Market General Manager

    Aug 2020 - now

  • General Manager

    Jun 2018 - Aug 2020

  • General Manager

    Jul 2016 - May 2018