Athina Kunschner

Experience

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  Cactus Club Cafe

  Jul 2015 - Nov 2020

  Bartender

  - Enhance the customer experience by providing exceptional customer care - Relationship building and customer retention- Customer conflict resolution - Menu navigation and recommendation - Strong communication between team and clients

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  Encorp Pacific (Canada) - Return-It

  Jun 2020 - Sept 2020

  Communications and Customer Relations Coordinator

  - Manage all public facing inquiries by recommending solutions for customers’ complaints- Build positive customer relationships by managing questions and concerns - Identify challenges, solutions and strategies that support the customer experience and ensure all customer service needs are being met in a timely manner- Support the management of an in house customer relations database, including the tracking and preparation of status reports supporting proactive and reactive planning- create meaningful and impactful communications. Show less

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  Rennie

  Oct 2020 - now

  Bridge & Elliott by Headwater Projects - Wood frame Pre-sale in Ladner VillageMarine Landing by Wesbild- I-2 Commercial Pre-sale Project in Vancouver- Guide prospective clients from inquiry to conversion. - Address client concerns by pivoting challenges into solutions. - Present property features using floor plans, models, and brochures - Assess property values and negotiate favorable terms- Collaborate with teams to achieve sales goals and targets- Communicate clearly Show less - Key member in pre-sale project launches | Plaza One & Plaza Two (Total of 884 homes sold)- Grosvenor Sales Coordinator managing day-to-day operations at the Presentation Centre- Homeowner Care Coordinator - Assisted in key hand over & welcome packages for new owners- Administer of activities relating to purchase contracts (preparation, execution, filing, document distribution, deposit collection, & CRM management)- Keen eye for all the little details that support a smooth operation/launch Show less

  • Real Estate Advisor

    Sept 2022 - now

  • Sales Coordinator

    Oct 2020 - now