Davis Do

Experience

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  Convergys Call Centre

  Jan 2004 - Jun 2006

  Sales & Tech Support

  ● Ability to handle customer inquiries, complaints, and provide solutions.● Experience using customer service software and tools● Ability to multitask, prioritize and manage time effectively.● Detail-oriented and skilled in data entry and documentation● Ability to work in a fast-paced and high-pressure environment.

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  Riverwind Casino

  Jun 2006 - Jan 2022

  Table Games Dealer

  ● Dealt various casino games such as blackjack, craps, roulette, baccarat, and poker.● Maintained a high level of accuracy and speed while handling cash transactions.● Interacted with customers in a friendly and professional manner while maintaining a focus on game security and fairness.● Followed company policies and procedures, including those related to responsible gaming.

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  Ashley Furniture Homestores

  Jan 2022 - Aug 2022

  Home Furnishing Specialist

  ● Assisted customers with the selection of furniture and home décor items. ● Acted as a brand ambassador for the company, providing excellent customer service and product knowledge.● Built relationships with customers to encourage repeat business and referrals.● Consistently met or exceeded sales target and goals.

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  Insight Global

  May 2023 - Nov 2023

  Information Technology Technician
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  U.S. Physical Therapy, Inc.

  Nov 2023 - now

  Service Desk Technician