
Timeline
About me
Service Management| Project Management | Off-shore/On-shore Vendor Management | Telecommunication Process Specialist | Operational Excellence | People Management | Vendors & Partners Governance Specialist
Education

Pakistan islamia higher secondary school sharjah
1995 - 1997H.s.s.c computer science a (81%)Secured first position in the entire Federal Board of Intermediate and Secondary Education Islamabad all across the globe in the Computer Science section. Was awarded a gold medal by the Education Minister of Pakistan.

Sir syed university of engineering and technology
1998 - 2002Bs electronics engneering 3.88 cgpaActivities and Societies: Projects: Electronics Was awarded a gold medal for securing position in electronics disciplineWas awarded a gold medal for securing highest marks in mathematics amongst all the four engineering disciplines.

Institute of business administration
2004 - 2008Mba finance 3.45 cgpaActivities and Societies: Strategic research on Financial Institution Graduated with a Masters in Business Administration with specialization in Management and Finance.
Experience

Zte pakistan
Jul 2002 - Jan 2007Engineer-digital switching/networksKey Responsibilities* Providing Level-III assistance to customers and other engineers for Core networks department pertaining to issues related to advance level configurations and maintenance including:• Interoperability (connectivity via SS7 & V5.2)• Implementation of Tariff changes including complex algorithm configurations and discount table creations.• Advance Traffic monitoring and reporting issues.• Router and E1 converter configurations and troubleshooting.• Technical Resource assisting in Roll out of many projects.Key Achievements:* Best Performance award at ZTE Pakistan for year 2004, “Project Implementation”.* Best Performance award at ZTE Pakistan for year 2005, “Project Implementation”Worked on the following projects:* Personal HandbyPhone System (PHS) Project-(TDMA/TDD-ZXPCS) * PTCL BNCC (Billing & Call Centre) Project & 204K-EMD Replacement project (SPC Switch)* NTC Fixed Line Project (SPC Switch-ZXJ10)* World Call Project (Access Network-ZXA10) Skills & Technical Knowledge Attained:* Hands on experience of configuring/debugging of DELL Power Edge and HP Server/Client Machines, hardware and software and installation of windows 2000/2003 servers on DELL and HP Servers. * Installation of MS SQL 2000 database on windows 2000 and windows 2003 operating systems.* Networking of Clients and Server machines at Operations & Maintenance Centre (OMC) using layer 2 switches and routers to monitor real time traffic and alarms from different Local exchanges (LE).* Installation of traffic and alarm NETFRONT machines at OMC with complete awareness of ERLANG and BHCA* Thorough Awareness of SS7, H.248 and V5.2 protocols. Show less

Makkays
Feb 2007 - Oct 2007Manager communicationsKey Responsibilities* Technical marketing of a diverse product line comprising of various telecom products from various principles; Keymile UMUX and DSLAM, Dowslake Pandatel Modems and Converters, Cisco Routers and Switches, Fluke networks Network monitoring devices (OptiView INA), EXFO SDH Analyzers etc.* Customer Presentations and Technical workshops pertaining to operation of the various products and their usage.* Establishing a link between Marketing and Project Management and educating the team with the same.* Responsible for execution of D-Access Compression Equipment (UMUX- KEYMILE) project for UFONE on behalf of Huawei all across South Region. * Managing and motivating Regional Sales Team, Project team and Cross Functional teams pertaining to target achievements * Responsible for team appraisals, resource management and organization development Key Achievements:* Successful implementation of Project Management practices at Makkays and streamlining of project practices thereby resulting in ample financial benefits as well as optimal resource utilization.* Developed appropriate target strategy for Fluke Networks and was the first to get the business for this product in Karachi. Show less

Zte corporation
Nov 2007 - May 2012Projects Implemented:• Pakistan Air Force (PAF) 6 Bases Project (FTTH-Fiber To The Home).• Pakistan Telecom Company Ltd. (PTCL)-100K & MAXOUT 50 K DSLAM Project.• National Telecom Company (NTC) Optical Fiber Access Network Project.Key Responsibilities:• Assist Program Manager to formulate and implement project controls strategy and performance monitoring milestones.• Managing project activities using established project management methodologies.• Preparing and maintaining the project schedule & progress reports.• Building and developing stakeholder relationships.• Managing project resources, risks and issues and escalate as appropriate.• Preparing and managing budgets.• Facilitating and conducting progress meetings, presentations and workshops.• Analysing, understanding, and assessing scope in detail and follow up with the various internal stakeholders on timely closure of actions; escalate slippages to higher management.• Manage sub-contractors / designers / consultants / Multiple Discipline Engineers.• Project closure and maintaining Lessons Learned Register Show less Key Responsibilities:• Coordinate all project elements including engineering design, quality planning, manufacturing, installation, commissioning, and final buy-off Phases.• Plan project requirements and resources, including the sourcing of subcontract elements, etc.• Produce clear, focused, and understandable explanations for change requests.• Contribute to continuous improvement activities & Quality control of work by appropriate reviews.• Perform root cause analysis and resolve problems.• Independently determine approach and assigned tasks.Major Achievements:• Acting Regional Manager NMO (Network Maintenance and Operations) for 6 months.• Successful Project Roll out: PTCL 10 G DWDM Backbone Project, CMPak Long Haul Project and PTCL Metro DWDM Project.• Technical assistance to both internal and external customers pertaining to troubleshooting of SDH and DWDM Nodes across South Region of Pakistan. Show less
Project Manager Transmission
Aug 2009 - May 2012Sr. Project Engineer Transmission
Nov 2007 - Jul 2009

Ericsson
Jun 2012 - Oct 2012Service design engineerKey Responsibilities: • Create Detailed Physical Design Documents ensuring the solution is risk adverse, appropriately sized, in line with internal standards and cost effective;• Hands on with the following NMS Tools: MV38, SoEM, NMS5uX, U2000/M2000.• Working knowledge of the following Devices: Ericsson MLTN, Optical MUX OMS1400/1600/6800 and Huawei PTN 1900, SIAE Radios ALC+2/ALC+2e.Major Achievements:• Promotion to a Design Reviewer.

Vodafone australia
Oct 2012 - Aug 2016Regional services design lead (nsw)-network planning & engineeringKey Responsibilities: • Analyse the network, understand the definition of main milestones and traffic flows to prepare Low Level Designs (LLD) and router scripts for all TX and RAN Projects;• Assist in identifying network failures, determining source and cause of provisioning failures and recommending course of action;• Handling escalations & resolving planning related issues;• Hands on with the following devices: Huawei Routers CX series/ATN, RTN & OSN1800/8800.Additional Task: (4 months)• IBC TX Project Management: Worked with IBC team for providing TX Solution, PO request/analysis, liaison with Kordia/Huawei for E2E scheduling/testing/Site integration;• Creating framework and process for migration of Traffic from Native IP topology to new L3 topology in NSW. Show less

Tpg telecom
Sept 2016 - Jul 2023Service manager integration- access networksKey Responsibilities: • End to End Technical Management of off shore Integration teams including 5G Integration teams.• Integration budget management;• Major vendor commercial contracts & SLA management;• Accountability of compliance across Service Delivery elements including change, problem, incident;• Collaborate with end-to-end program/project teams to ensure smooth deployment and change management• Operations Readiness/Compliance & Acceptance Governance;• Transmission & RAN Integration Governance.Additional Tasks: • TIC/RIC merge (Project)- A major milestone resulting in efficient/economical way of handling outsourced team;• Dual integration process creation-Single vendor site delivery (for Optus & VHA)• Transmission solution advisor for Strategic Relocation sites;• Transformation to SDN (Cisco/NSO) platform;• Secondment as Project Manager/Function Manager for TX/RAN/ORCA functions;• Transmission/RAN integration process creation, process improvement and process ownership. Show less

Optus
Jul 2023 - nowProject manager 5g coreProjects handled:1. NFVi/ CNF expansion on Ericsson Platform.2. IPv4 to IPv6 transition3. TKG PCG/PCF on boarding on Dell VMware.
Licenses & Certifications

Change management foundations
LinkedinMar 2020.webp)
Sfc
Scrumstudy - accreditation body for scrum and agile;download free scrum body of knowledge(340 pages)Aug 2014
Pmp
Project management instituteApr 2009
Itil v3 foundation
Itil certifiedAug 2009
Ccna
CiscoNov 2009
Lean six sigma foundation
LinkedinMar 2020- View certificate

Generative ai overview for project managers
Project management instituteNov 2023
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