Experience

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  Paramhans infotech ltd

  Jan 2018 - Feb 2020

  Senior sales associate

  Preparing Guideline for Marketing & Sales TeamTeam Building,Preparing Daily & monthly Sales Report (DSR), (FTD) (MTD)

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  Toppr

  Jul 2021 - Mar 2022

  Senior business development associate
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  Byju's

  Apr 2022 - Jun 2024

  Center manager

  Leading and managing the sales associates & channel partners of the tuition centre , consistently achieving and exceeding enrollment and revenue targets.Oversee daily operations of the tuition centre, ensuring a high standard of educational service delivery.Conduct market analysis to identify opportunities for growth and expansion in the local education market.Build and maintain strong relationships with parents, students, and local community organizations to drive engagement and referrals.Conducting regular staff meetings to ensure all personnel were properly trained on policies and procedures.Developing, implementing and managing centre's budget.Manage a team of educators and administrative staff, providing training and support to enhance performance and productivity.Establish and maintain relationships with channel partners, including schools and educational organization's, to promote the centre’s programs.Conduct market research to identify new opportunities for growth and expansion.Organize and lead promotional events and workshops to attract potential students and partners.Established policies and procedures related to centre operations.Managing daily operations of the centre including scheduling, customer service, safety protocols. Show less

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  Ultimate ca

  Jul 2024 - now

  Divisional head

  Strategic Growth and Leadership:Developing and implementing strategic initiatives that increased annual revenue by 18% and expanded market share in the sector.Leading cross-functional teams across Sales, Technology, Support, Dispatch, and Digital Media, driving collaboration and aligning efforts with organizational goals.Sales Management:Spearheading the sales strategy, achieving consistent achievement of sales targets, and securing key partnerships with educational institutions and technology providers.Analyze sales data and market trends to refine strategies and optimize performance.Technology Oversight:Direction to the technology team in creating and launching innovative educational products, enhancing user experience, and increasing product adoption rates by 20%.Managing technology budgets and resource allocation, ensuring the successful execution of high-impact projects.Customer Support and Dispatch Operations:Enhanced customer support processes, leading to a 25% improvement in satisfaction scores and reducing response times.Streamline dispatch operations, resulting in a 10% reduction in operational costs and improved delivery efficiency.Digital Media and Marketing:Oversaw digital media strategies, driving a 35% increase in online engagement through targeted marketing campaigns and content management.Coordinate with the marketing team to ensure cohesive messaging and brand presence across digital channels.Key Achievements:Spearheading the launch of two major educational products, significantly increasing market share and revenue.Enhance operational efficiency across multiple departments, resulting in cost savings and improved service delivery.Assisted in setting up automated processes within the CRM system to improve customer experience. Show less