Experience

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  Rashpetco (shell-jv)

  Jun 2017 - Jun 2017

  Corporate finance intern

  Accounting & Finance internship.Responsibilities:- Reading invoices coding- Preparing monthly accounts - Reading and understanding finance procedures

• 

  National bank of egypt (nbe)

  Aug 2017 - Sept 2017

  Intern

  Customer service Intern .Responsibilities:- Using Oracle Flexcube for core banking solutions . - Managing customer inquiries .- Generating sales leads in retail banking that develop into new customers .- Identifying and assessing customers’ needs to achieve satisfaction .- issuing Debit cards and prepaid cards .

• 

  Alexbank

  Jun 2018 - Jun 2018

  Trade finance intern

  Responsibilities: Read and understand the financial procedures of all of the following:- Letter of Guarantee (Local and Foreign).- Letter of credit with its sub-types according to UCP600.- Promissory notes. - Local, foreign remittances and speed remittances.

• 

  Banque misr

  Aug 2018 - Sept 2018

  Intern

  Responsibilities:- Generating sales leads in Retail banking that develop into new customers.- Issuing CD's, Debit Cards and managing client’s accounts using Oracle Flexcube Software.- Reading and understanding the statement of financial position for the Branch.

• 

  Pwc middle east

  Apr 2019 - Apr 2019

  Intern

  Auditing Simulation

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  Digital works company

  Jun 2019 - Aug 2019

  Customer service representative

  Responsibilities:- Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.- Research required information using available resources- Identify and escalate priority issues.

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  Cib egypt

  Nov 2019 - now

  • Credit Customer Relationship Manager

    Jan 2024 - now

  • Credit Customer Assistant Relationship Manager

    Jun 2022 - Dec 2023

  • SME Academy trainee

    Feb 2022 - May 2022

  • Operations Support Coordinator

    Dec 2021 - Apr 2022

  • Senior Teller

    Nov 2019 - Jan 2022