
Timeline
About me
Program Manager at Clozd
Education

Escola técnica de brasília
2011 -Assembly and maintenance of computers

Escola técnica de brasília
2010 - 2010Foundation of coding

Universidade de brasília
2012 - 2019Bachelor's degree accounting
Utah valley university
2020 -Business administration and management, generalActivities and Societies: Financial, Managerial and Cost Accounting Concepts (ACC 3000), Business Statists I (MGMT 2340), Business Computer Proficiency (IM 2010)

Utah valley university
2020 - 2021Master of business administration - mba business administration and management, general 3.93
Experience

Sistema contábil
Jan 2010 - Jan 2010Executive assistant● Principle Duties: deliver, collect, archive and organise important company documents. Demonstrated organizational capacity, communication skills, focus and perseverance.

Build barramentos blindados
Jan 2014 - Jan 2015Assistant operations manager● Principle Duties: Manage company finances, including the payment of all bills and payroll. Manage company archive, including organization of all company documents. Logistics including delivery execution. Make phone calls, organize schedules, schedule meetings, and other administrative functions.

The church of jesus christ of latter-day saints
Jul 2016 - Jun 2018MissionaryEngland London South Mission● Led 200+ individuals to find and teach people about Jesus Christ and community service alongside the Mission President ● Organized, coordinated and executed intense & complex schedules, meetings and trainings throughout all South of England ● Direct sales, communication and managerial skills were mastered by extensive door knocking, contacting and training. Followed by rigorous daily schedule and abided by strict rules

Eldorado distribuidora
Jul 2018 - Dec 2019Assistant to the general manager● Led the parameterization & implementation of the company’s general software● Managed operational efficiency with proactive oversight and correction, maximizing productivity ● Oversaw sales team: pitching products to multiple potential clients with confidence and urgency● Member of the Board of Directors: Organized and planned for meetings where core business matters were discussed, especially establishing and following up on goals and plans in order to direct the business with purpose Show less

Brexport
May 2020 - May 2021Founder● Self-Employed Business Leader and only member of the company managed to export approximately 3,000+ lb. worth of gems/crystals from Brazil to America so far as a side hustle while getting his MBA● Networked Internationally to find the best deals and get outstanding margins of around 100% markup, sometimes more

Utah valley university
Aug 2020 - Jun 2021Graduate research assistant● Interviewed 20+ different Utah Business Leaders from different industries ● Enhanced knowledge, experience and familiarity on Business Case Study writing● Wrote 2 Business Case Studies (Cortex HC and Basic Invite)● Top Performer

Elb learning
Feb 2021 - Apr 2021Customer success associate● Automated partially the Customer Success workflow cutting the work of the entire team down in at least 50% of the time ● Designed the Customer Success Roadmap to maximize efficiency and standardize processes ● Analyzed all Sales demos and transformed raw data into a Product-Market Fit Presentation for executive decision making

Reviate
Apr 2021 - Aug 2021Operations coordinator intern● Responsible for the Corporate Maintenance of a portfolio of 10+ companies from different segments ● Responsible for the Governance of the portfolio by interacting with Board of Directors and implementing ways forward for all portfolio companies

Captivea
Sept 2021 - Feb 2022Enterprise resources planning consultant● Exceeded the first month target in more than 400%● Successfully implemented multiple projects live and provided post live training/assistance● Analyzed and designed customized processes for businesses in multiple industries● Trained Business Leaders on internal processes and offered suggestions on improvements● Actively involved in making the company the #1 Odoo Partner Worldwide

Clozd
Feb 2022 - now● Spearheading Excellence: YTD average performance based on stretch quarterly goals: 121%● Client Portfolio Mastery: Successfully managed a prestigious client book valued at $900,000, cultivating relationships with 30 enterprise and growth clients. Notable clients include Headspace,T-Mobile, RingCentral, Qualtrics, Workhuman, Rubrik, Cohesity, Elastic, among others.● Unrivaled Investigator: Conducted over 2,000 win-loss interviews, setting a record of 278 interviews in a single quarter at Clozd. The insights gleaned from these interviews played a pivotalrole in driving strategic changes discussed in high-stakes board and company meetings.● Innovation Catalyst: Pioneered and actively contributed to the development of key roles, including Associate and Consultant positions at Clozd. This initiative led to a comprehensive restructuring ofthe Client Success department, enhancing overall business efficiency.● Global Impact: Led the internal Win-Loss program at Clozd, gathering results from all recent deals,presenting findings to all company members, and recommending targeted solutions. Show less
Program Manager
Oct 2023 - nowConsultant
Mar 2023 - nowAssociate Consultant
Feb 2022 - Mar 2023
Licenses & Certifications

Change management
Harvard business publishingAug 2021- View certificate

Citi export controls course
Citi programJun 2021 
Project management
Harvard business publishingApr 2021- View certificate

Conflicts of interest
Citi programJul 2021 - View certificate

Social and behavioral responsible conduct of research
Citi programJun 2021 - View certificate

Student researchers
Citi programMay 2021 - View certificate

Service hub software
Hubspot academyApr 2021 
Enrolled agent (ea)
Internal revenue service
Languages
- poPortuguese
- spSpanish
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