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Ana Sofia Pais

Ana sofia pais

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location of Ana Sofia PaisPortugal
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Followers of Ana Sofia Pais560 followers

  • Timeline

  • About me

    Member Services Supervisor for CostaTerra Project at Discovery Land Company

  • Education

    • Zurich international school

      2012 - 2015
      High school international baccalaureate

      Activities and Societies: Amnesty International, Operation Smile, Turkey Service Project, teaching in Nepal, Cross Country Running Team, sailing course (practice in Greece) and surfing in Fuerteventura. Graduated the International Baccalaureate Diploma Program with honors within various subjects.http://www.zis.ch/

    • Amador valley high school (pleasanton, ca)

      2011 - 2012
      High school

    • Ecole hôtelière de lausanne

      2016 - 2020
      Bachelor’s degree hospitality

      Activities and Societies: Head of Marketing - EHLSmile (fundraising for the development of hospitality training centers worldwide) Honor Roll Award

  • Experience

    • Roche

      Sept 2014 - Sept 2014
      Internship

      Worked within the Marketing Services & Events department, rotating between various tasks such as organizing events, conferences, customer visits and a web marketing project.

    • Pestana hotel group

      Sept 2015 - Nov 2015
      Internship

      - Rotated among operational departments- Supported the restaurant & bar team, performed opening & closing procedures for F&B outlets- Shadowed Front office & Guest Relations team

    • W barcelona

      Aug 2016 - Jan 2017
      Front desk agent

      - Managed check in/out guests (473 rooms)- Handled customer complaints - Coordinated interdepartmental communications - Integrated guest loyalty program and SOP's in daily tasks

    • Marriott international

      Jul 2018 - Jan 2019
      Area operations intern

      - Assisting the Area Operations Director of Finance for Indonesia.- Consolidated & created reports related to purchasing, audited expenses - Assisted in organizing the Business Plan Review, planned business trips - Initiated 'Best Practices' project in the Finance department - Contributed to Task Force for International Monetary Fund event in Bali

    • Discovery land company

      Apr 2020 - now

      • Member Services Supervisor

        Feb 2022 - now

      • Member Services

        Jul 2021 - Feb 2022

      • Project Assistant

        Apr 2020 - Aug 2021

  • Licenses & Certifications

    • International baccalaureate diploma program

    • Certification in hotel industry analytics (chia)

      American hotel & lodging association

  • Volunteer Experience

    • Student Volunteer

      Issued by Nepal Service Project on Jun 2014
      Nepal Service ProjectAssociated with Ana Sofia Pais