Experience

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  Groupe dynamite

  Oct 2009 - Apr 2010

  Sales associate

  •Enthusiastically greeted customers and determined their needs. •Developed interpersonal skills by effectively assisting customers and answering customers' queries .•Responsible for handling more than $1,000 a day in cash sales and consistently closed with a balanced register.•Simultaneously worked on the sales floor as well as working on cash.

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  Regional municipality of durham

  May 2010 - Aug 2010

  Student team clerk

  •Responsible for preparing and updating client’s files for appointments•Knowledgeable with software programs such as Excel, Word, Power Point and Groupwise •Answered and returned phone calls and effectively communicated with clients regarding any concerns or questions.•Scheduled and confirmed appointments with clients.

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  Muskoka woods sports resort

  Apr 2011 - Jul 2011

  Camp counselor and administrative assistant

  •Simultaneously led and supervised groups of 15-20 students to various activities and evening events.•Ensured activities were done safely by following the proper rules and procedures.•Provided excellent customer service and interpersonal skills by effectively assisting the parents and teachers with any inquiries or concerns they had regarding the camp.•Responsible for answering and forwarding phone calls and processing incoming and outgoing mail both manually and electronically. •Completed, filed and organized campers information manually and electronically through Microsoft Word and Excel documents. Show less

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  The odyssey language assistant program

  Sept 2011 - Jun 2012

  English language monitor

  •Worked with several groups of 8-10 students on clarifying concepts and consolidated the skills and confidence necessary in solving, applying and communicating with the English language •Created and taught inclusive lessons using various teaching strategies, especially technology, that focused on improving English oral and written communication and comprehension•Initiated and supervised an English club that encouraged students that primarily focused on enhancing their English oral communication skills through effective and engaging activities and workshops•Supervised students on various field trips while maintaining a safe, positive, inclusive learning experience Show less

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  Brock house restaurant

  Jul 2012 - Jul 2013

  Hostess

  •Enthusiastically provided exceptional customer service to customers by greeting them, showing them to their seats and addressing any concerns or questions. •Responsible for taking reservations and following up with customer questions via telephone.•Organized reservation book to ensure smooth service every night.

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  Tutorbright

  Jul 2013 - Aug 2014

  Tutor

  •Motivated and encouraged students to achieve academic goals and improve their work ethic using an energetic, positive personality.•Organized individualized programs and assisted students for exams and subject content for the upcoming school year.

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  Ymca of greater toronto

  Sept 2013 - Apr 2015

  On-site supervisor

  •Responsible for administrative duties such as registration, daily checklists, children documentation.•Trained and supervised fellow staff and ensured they completed their administrative duties.•Communicated with the parents and school staff regarding any events or inquiries.•Enthusiastically provided exceptional childcare by maintaining a safe, inclusive and positive environment.•Planed and facilitated activities that fulfilled the curriculum expectations outlined by the Ministry of Education. This included incorporating forms of accommodation to cater to the different needs of the students. Show less

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  Durham district school board

  Feb 2015 - now

  Substitute teacher

  •Enthusiastically teach daily lessons outlined by the classroom teacher.•Assist students with any questions or difficulties they may have with their work.•Maintain classroom routines and ensure a safe learning environment.