Experience

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  The institute for diagnostic imaging research

  Jan 2015 - Apr 2015

  Materials engineering intern

  Internship at IDIR - Institute of Research in Diagnostic Imaging, led by Dr. Po-Jen Chu. The project focuses on preparing and studying the properties of a titanium dioxide coating with hydroxyapatite through micro-arc oxidation, resulting in increased material thickness and reduced porosity.

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  Brk ambiental

  Aug 2015 - Aug 2016

  Operational control assistant

  • Managing service orders and task assignments;• Crafting managerial reports and monitoring key indicators;• Analyzing the quality of materials from suppliers;• Consistently using ArcGIS and Excel tools.

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  Newtech lab

  Mar 2017 - Aug 2017

  Materials engineering intern

  • Receive, analyze, and prepare quotations.• Translate ISO, ASTM, DIN EN ISO standards for material testing.• Delegate services and tasks.• Generate post-test reports.

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  Vip idiomas porto ferreira

  Sept 2018 - Dec 2019

  English teacher

  Teaching English to teenagers and adults at basic to advanced proficiency levels

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  Arquivei

  Oct 2020 - Aug 2021

  Customer experience analyst

  As a Customer Experience Analyst, I assisted clients with empathy, focusing on improving their fiscal routines for the best possible experience.• Assist small companies with platform usage via chat, phone, and email.• Identify internal process improvements through user communication.• Acquire knowledge of fiscal and accounting routines.• Demonstrate active negotiation and listening skills.• Provide feedback to enhance platform usage.• Analyze customer success metrics for weekly presentations.• Consistently utilize tools: Intercom, Salesforce, Evolux, Jira, Notion, and Slack. Show less

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  Fcamara consulting& training

  May 2022 - Aug 2023

  Product designer

  My role as a product designer involved working in both internal and external squads to provide design consultancy.• Business understanding, kickoff, and project planning.• Apply product methodologies.• Comprehensive UX discovery.• Prototyping and interaction design.• Develop style guides and interfaces.• Facilitate smooth handoff for technical feasibility.

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  Soujunior labs

  Nov 2023 - now

  Product designer

  Presently engaged in the Moradapp project, I am involved in conceptualizing the idea for creating a product for condominium management.• Collaborate with a squad leveraging the Scrum framework for agile development.• Incorporate frameworks and product dynamics from discovery to delivery.• Prototype solutions in low, medium, and high fidelity using design software, with Figma as the primary tool.• Originate design dynamics, workshops, and mentoring.• Actively contribute to the professional development of the team's designers Show less